Job Summary
The Front Office Manager plays a crucial role in ensuring the smooth operation of the front office and providing exceptional customer support. This position involves overseeing daily administrative tasks, Coordinating duties of other office staff, Managing client appointments and accounts. Maintaining a welcoming environment for clients and visitors. The ideal candidate will possess strong organizational skills, a friendly demeanor, and the ability to multitask effectively.
Responsibilities
Supervise front office activities and coordinate daily operations to ensure efficiency.
Manage scheduling for client appointments.
Oversee and ensure the office is maintained to the highest standards
Oversee inventory and maintain proper levels of supplies and products needed in office
Manage client service charges, accounts and record requests
Provide clerical support, including filing, data entry, and document preparation.
Handle customer inquiries and provide outstanding customer support via phone systems and in-person interactions.
Maintain accurate records of patient or client information as necessary.
Ensure the front desk area and common client areas are organized, clean, and welcoming at all times.
Assist with training new staff members on office procedures and systems.
Collaborate with back office staff to ensure seamless communication and operations.
Skills
Strong clerical skills with attention to detail for accurate record keeping.
Excellent typing and computer skills
Work collectively as a team members
Excellent customer support abilities to foster positive relationships with clients.
Proficient in office management practices to maintain an efficient work environment.
Effective calendar management skills to prioritize appointments and meetings.
Strong time management skills to handle multiple tasks effectively.
Experience as a medical receptionist or in a similar front desk role is required.
Familiarity with phone systems and computerized office equipment.
Ability to work collaboratively within a team while also being self-motivated.
This Front Office Manager position offers an opportunity for individuals who are organized, proactive, has the ability to multi task and ensure high-quality service in an office setting. Must maintain a professional appearance and have a passion for caring for others.
Job Type: Full-time 38 hrs per week
Expected hours: 38 per week Work form home on Thursday afternoon and Fridays
Benefits:
Employee discounts
Paid time off
Retirement plan
Clinic Services at no cost
Schedule:
Monday 8:30 am to 6:30pm in office
Tuesday 8:30 am to 2:00pm in office then - 2 hrs work form home in afternoon
Wednesday 8:30 am to 6:30pm in office
Thursday 8:30 am to 2:00pm in office then - 2 hrs work form home in afternoon
Friday Work form home
Education:
Minimum Associate (Preferred)
Ability to Commute:
Roswell, GA 30076 (Required)
Work Location: In person at office and work form home hours
