$1400 base + 100- 300bonuses bi weekly
Are you customer-service oriented, focused and efficient? We are looking for team member to join our expanding company.
Air Duct, Chimney, Gutter Cleaning & repair company in Gwinnett County looking for an office manager / customer service rep / dispatcher:
full time job Monday - Friday 8:30am - 5:30pm.
Must have experience answering phones, inbound calls, scheduling, and general office skills. Must be able to think clearly and concentrate while working under pressure in order to perform duties without making errors. Dispatcher experience is a plus!
Need to be able to demonstrated proficiencies in telephone and reception within a high-volume
environment. We deal with Calmed upset/angry customers, need to be able to rapidly solve problems and
rebuilt client trust to prevent the loss of customers.
Duties include, but are not limited to, the following:
Schedule service calls and book appointments according to location and technician skill level
Dispatch techs to jobs.
Attending to a day to day business calendar.
Handling tough customers.
Prepare and email invoices .
Outbound follow-up calls to customers for feedback on technician performance.
Confirm next day appointments.
Other administrative duties to support the office.
Qualifications:
- Must have reliable transportation.
- Must have General geographic knowledge of Metro Atlanta
- Must have excellent customer service skills, ethical and of good morals.
- MUST be dependable and organized.
- Must be Articulate and have good clear professional phone voice.
- Attention to detail and problem-solving skills.
-Excellent written and verbal communication skills
- Strong ability to communicate, multi-task and work in high pressure / fast pace environment.
Please answer following Questions when submitting resume Application
How many years of Customer Service experience do you have?
How many years of Office experience do you have?
PLEASE SEND YOUR RESUME AND REFERENCES . Please include your experience, qualifications & hours that you are available. If you do not have a resume please type your experience body of email.
