Vacancy expired!
Appointment Setter needed!
Creating a fresh solution for eco-friendly home and building improvements. Guttergard South & Home Renovations offers top quality products and services to homeowners, and commercial customers alike. Our company was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products - Bath Planet of Atlanta, Gutter Glove and Atlanta Window Pros- Guttergard South & Home Renovations has developed an unrivaled reputation in the Southeast for quality products and service.
Primary Purposes; Function
Atlanta's number one growing Home Improvement Company is seeking Appointment setters at our Marietta office. Customer service experience is a plus, as you will be interacting with clients , discussing our products and securing appointments! Flexible work environment and hours. FAST growing company with lots of opportunity to grow.
Appointment Setters Essential Duties:
Verbal and written communication skills
Listening skills
Problem analysis and problem solving
Customer service orientation
Organizational skills
Attention to detail
Judgment
Adaptability
Team work
Stress tolerance
Resilience
Responsibilities of the Job:
Answer calls and respond to emails
Handle customer inquiries both phone and by email
Research required information using available resources
Provide customers with product and service information
Enter new customer information into system
Update existing customer information
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs
