Automotive Site Supervisor – RideShare Carz Atlanta
Position Type: Full-Time (40 hours/week) $26-$28/hr.
Location: Atlanta, GA
Reports To: Operations Manager
Job Summary
RideShare Carz is seeking a reliable, customer-oriented Automotive Site Supervisor to lead operations at our Atlanta location. This individual will be responsible for managing site assets, ensuring customers receive the correct rental vehicles, and maintaining high standards of safety, efficiency, and customer service. This position plays a key role in customer interaction, vehicle logistics, documentation compliance, and daily site operations.
Key Responsibilities
Oversee the daily operations of the Atlanta rental site, managing fleet vehicles and customer interactions.
Ensure customers are matched with the correct vehicles and all rental documentation is accurately completed.
Clearly explain the rental terms, expectations, and policies to each customer during the pickup process.
Maintain a clean and professional site environment; perform light vehicle cleaning and inspection when needed.
Execute repossession tasks when required, following company procedures and safety protocols.
Ensure timely and professional customer service and uphold the RideShare Carz brand standards.
Work closely with other team members and leadership to improve operational efficiency.
Demonstrate reliability by arriving on time daily and maintaining a consistent work schedule.
Qualifications
Prior experience in automotive operations, fleet management, or customer service is preferred.
Ability to communicate clearly and professionally with customers and coworkers.
Must be comfortable performing light physical tasks such as vehicle cleaning or inspections.
Strong organizational skills and attention to detail are essential.
Reliable attendance and punctuality are critical to success in this role.
Ability to work independently and follow standard procedures.
Background Checks
All candidates will be subject to a background check and motor vehicle record (MVR) screening as part of the hiring process.