Rachel’s Machine and Fabrication, Inc. is seeking a highly organized, professional, and personable Remote Front Desk Receptionist to serve as the first point of contact for our customers, vendors, and partners. As a key administrative support role, you will be responsible for managing incoming communications, coordinating appointments, and supporting daily operations—all from the comfort of your remote workspace.
This is an ideal position for someone who is detail-oriented, proactive, and comfortable working independently in a fast-paced industrial environment.
Key Responsibilities:
Serve as the first point of contact via phone, email, and company messaging systems
Answer and route calls professionally and efficiently to the appropriate departments
Respond to general inquiries regarding services, operating hours, and company processes
Manage calendars, schedule meetings, and coordinate remote appointments
Maintain accurate records of communications and log visitor inquiries
Provide administrative support to the office staff, including data entry and file management
Assist with shipping documentation, vendor coordination, and customer follow-ups
Track and organize digital files related to invoices, purchase orders, and internal reports
Represent Rachel’s Machine and Fabrication, Inc. in a friendly and professional manner
