Field Service Engineers Wanted - IT Technicians
Part time, up to full time Contract Field Service Engineers Positions Available
Full Time positions may become available in the future.
This position is not eligible for sponsorship.
All technicians are required to drive their own vehicle, have a working email and operate on their own cell phone device and carrier while operating on behalf of the company.
All tools listed below must be in possession and up to code for use prior to your first day.
Starting wage will be DOE for all positions.
Payment is issued weekly upon full confirmed completion of required deliverables
Application Downloads will be required to receive and complete assignments - See Below
Payment for all techs who use their own vehicles will be paid Mileage between jobs
If you live in another State, please feel free to submit your application.
We are open to receiving technicians from Dallas, TX and all other States surrounding Georgia.
We are looking for technicians who are nearby these locations in Georgia:
Atlanta
Calhoun
Newnan
LaGrange
Macon
Savannah
Augusta
Athens
Commerce
Gainesville
Cumming
Toccoa
Job Summary:
The Field Service Engineer is responsible for identifying, troubleshooting, diagnosing and providing quality needed repairs. This position requires driving and candidate must be willing to travel to designated sites outside of the office to assure equipment is functioning properly and meeting customers’ needs. They must be able to read, follow and complete instructions provided. They will establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required.
Must be able to pass a Criminal and Financial Background Check for security authorization purposes.
Requirements:
Must have a Valid and Active Driving License in the USA
Reliable source of transportation
Georgia Residents must have a Georgia Driver’s License within 30 days of relocation from another state
Tool List confirmed
Duties/Responsibilities:
Completing Preventative Maintenance and field modifications as needed.
Basic troubleshooting, installation, maintenance and repair.
Moving, Adding and Changing of network equipment (Routers, switches and device setups).
Racking and stacking as directed.
Installation of Cabling as directed.
Connect/Install Demarc Extensions per city code to home and businesses.
Installs and provides network wiring testing and Cable certification services for new installations and existing networks.
Wireless Access Point Installation and Advanced network troubleshooting for on-premises, and cloud services.
Installation of CAT5E/6/6A and Fiber Optics.
Troubleshoot Surveillance & Monitoring, CCTV (Closed Circuit) and Motion Alert Cameras.
Repair and troubleshoot and/or replace Audio visual, Paging/Intercom
and Digital Signage.
Troubleshoot and install Phone systems and PBX.
Install and troubleshoot Voice over IP.
Traveling throughout Atlanta and surrounding areas.
Service Fusion Assignment Close Out
Provide Close Out Notes of work performed and submit Labor Hours per Assignment Completion
Efficiently Communicates with all Admin Support and Dispatch regarding assignments
Submits all required deliverables prior to leaving site for each work order in Service Fusion.
Follows all Company Policies and Procedures
Performs other duties as assigned
Required Skills/Abilities:
§ Excellent verbal and written communication skills.
§ Outstanding interpersonal, sales and customer service skills.
§ Excellent organizational skills and attention to detail.
§ Superior time management skills with a proven ability to meet deadlines.
§ Strong supervisory and leadership skills.
§ Ability to prioritize tasks and to delegate them when appropriate.
§ Basic computer skills; understanding of computer networks and equipment interfacing.
§ Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
§ Willing to travel periodically to support business needs.
§ Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales
§ Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
§ Valid driver’s license and good driving record is required.
§ Experience diagnosing and repairing network connections and equipment.
§ Experience troubleshooting and responding to customer concerns.
§ Proven record of being reliable and accountable for all aspects of their job.
§ Follow all Company safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in company accident prevention and safety improvement activities
Education and Experience:
High school diploma or equivalent.
At least 2 to 3 related field experiences required.
Physical Requirements:
The ability to lift and carry a toolbox and/or ladder that can weigh up to 50 lbs.
Prolonged periods of driving, standing, squatting, climbing ladder and fitting into tight spaces.
Screening Requirements:
Must be able to pass a Criminal and Financial Background Check for security authorization purposes.
Uniform Requirements:
Clean plain polo shirt - No Logos
Clean plain cargo/slacks (Blue/Black/Grey)
Closed Toe work boots/Non-slip - No sneakers/Sandals
Required Tool List to Start:
Laptop - Windows 10/Adobe
Hand Tools
Screw Driver Set
Butt Set
Punch Down Tools with Die
Drill Bits (Wood, Metal, Concrete)
Power drill
Zip ties, etc
Exterior sealant (for the outside holes being drilled)
Snips or scissors, crimper (RJ45, R J11)
Anti-static wrist strap
Nylon tipped reverse tweezers
Angled ESD tweezers
Blunt ESD tweezers
8-10' Ladder
Applications to Download:
Service Fusion
EZClocker
SLACK
Adobe Fill & Sign
