IT Field Service Engineer

IT Field Service Engineer

07 Nov 2024
Georgia, Atlanta, 30301 Atlanta USA

IT Field Service Engineer

Cabling, Networking & Telecommunications Techs Wanted in Georgia and Surrounding States!

Part time, up to full time Contract Field Service Engineers Positions Available

Full Time positions may become available in the future depending on performance.

This position is not eligible for sponsorship.

All technicians are required to drive their own vehicle, have a working email and operate on their own cell phone device and carrier while operating on behalf of the company.

All jobs must be completed for close out prior to leaving each site

All tools listed below must be in possession and up to code for use prior to your first day

Starting wage will be DOE for all positions

Payment is issued weekly upon full confirmed completion of required deliverables

Application Downloads will be required to receive and complete assignments - See Below

Payment for all techs who use their own vehicles will be paid Mileage between jobs

If you live in another State, please feel free to submit your application.

We are open to receiving applications from all states surrounding Georgia.

We are also open to working with Independent and LLC Companies based in other states as we have projects available nationally in the USA.

We are looking for technicians who are nearby these locations in Georgia:

Atlanta

Calhoun

Newnan

LaGrange

Macon

Savannah

Augusta

Athens

Commerce

John's Creek

Buford

Gainesville

Cumming

Toccoa

Job Summary:

The Field Service Engineer is responsible for identifying, troubleshooting, diagnosing and providing quality needed repairs. This position requires driving and candidate must be willing to travel to designated sites outside of the office to assure equipment is functioning properly and meeting customers’ needs. They must be able to read, follow and complete instructions provided. They will establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required.

Must be able to pass a Criminal and Financial Background Check for security authorization purposes.

Requirements:

Must have a Valid and Active Driving License in the USA

Reliable source of transportation

Georgia Residents must have a Georgia Driver’s License within 30 days of relocation from another state

Tool List confirmed - Must have them all

Certifications/Licenses:

Must show proof to qualify for long term projects

All Certs/Licenses must be current and maintained

Duties/Responsibilities:

Completing Preventative Maintenance and field modifications as needed.

Basic troubleshooting, installation, maintenance and repair.

Moving, Adding and Changing of network equipment (Routers, switches and device setups).

Racking and stacking as directed.

Installation of Cabling as directed.

Connect/Install Demarc Extensions per city code to home and businesses.

Installs and provides network wiring testing and Cable certification services for new installations and existing networks.

Wireless Access Point Installation and Advanced network troubleshooting for on-premises, and cloud services.

Installation of CAT5E/6/6A and Fiber Optics.

Troubleshoot Surveillance & Monitoring, CCTV (Closed Circuit) and Motion Alert Cameras.

Repair and troubleshoot and/or replace Audio visual, Paging/Intercom

and Digital Signage.

Troubleshoot and install Phone systems and PBX.

Install and troubleshoot Voice over IP.

Traveling throughout Atlanta and surrounding areas.

Service Fusion Assignment Close Out

Provide Close Out Notes of work performed and submit Labor Hours per Assignment Completion

Efficiently Communicates with all Admin Support and Dispatch regarding assignments

Submits all required deliverables prior to leaving site for each work order in Service Fusion.

Follows all Company Policies and Procedures

Performs other duties as assigned

SOW Summary List:

Installation

Troubleshooting

Repairing networks

Telecommunications

Audio-visuals

POS

Data centered

ATM/Kiosks

Fiber Optics/Cat5/6 infrastructure cabling

Security system services

Hardware/software rollouts and refreshing's

Required Skills/Abilities:

§ Excellent verbal and written communication skills.

§ Outstanding interpersonal, sales and customer service skills.

§ Excellent organizational skills and attention to detail.

§ Superior time management skills with a proven ability to meet deadlines.

§ Strong supervisory and leadership skills.

§ Ability to prioritize tasks and to delegate them when appropriate.

§ Basic computer skills; understanding of computer networks and equipment interfacing.

§ Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.

§ Willing to travel periodically to support business needs.

§ Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales

§ Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

§ Valid driver’s license and good driving record is required.

§ Experience diagnosing and repairing network connections and equipment.

§ Experience troubleshooting and responding to customer concerns.

§ Proven record of being reliable and accountable for all aspects of their job.

§ Follow all Company safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in company accident prevention and safety improvement activities

Education and Experience:

High school diploma or equivalent.

At least 2 to 3 related field experiences required.

Physical Requirements:

The ability to lift and carry a toolbox and/or ladder that can weigh up to 50 lbs.

Prolonged periods of driving, standing, squatting, climbing ladder and fitting into tight spaces.

High Security Badges:

Must be able to pass a Criminal and Financial Background Check for security authorization purposes.

Note: If you are unable to pass a background or drug screening, you can still apply but you will not be authorized to work with our higher security clients.

Uniform Requirements:

Clean plain polo shirt - No Logos

Clean plain cargo/slacks (Blue/Black/Grey)

Closed Toe work boots/Non-slip - No sneakers/Sandals

Required Tool List to Start:

Laptop - Windows 10/Adobe

Hand Tools

Screw Driver Set

Butt Set

Punch Down Tools with Die

Drill Bits (Wood, Metal, Concrete)

Power drill

Zip ties, etc

Exterior sealant (for the outside holes being drilled)

Snips or scissors, crimper (RJ45, R J11)

Anti-static wrist strap

Nylon tipped reverse tweezers

Angled ESD tweezers

Blunt ESD tweezers

8-10' Ladder

Applications to Download:

Service Fusion

SLACK

Adobe Fill & Sign

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