Summary of Position:
The Production Specialist is responsible for preparing substrates/media and producing all graphic / signage jobs according to work order specifications within the stated timeline. In addition, this team member is responsible for specified graphic / signage installations at the client’s site. This person will also be responsible for specified sign order deliveries. Additionally, the Production Specialist will assist with on-site signage inspection and sign measuring tasks. This person serves as backup to the Production Manager and assists with walk-in clients, answering phones and inventory management. The Production Specialist is responsible for maintaining a neat and organized work area.
Qualifications & Skills:
Current driver’s license and clean driver record.
Knowledge of sign industry substrates, media, products a plus.
Strong communication skills, both written and verbal.
Professional, upbeat, positive attitude.
Sharp attention to detail.
Keen multi-tasking abilities.
Ability to work independently and as an integral team member.
Ability to build and maintain professional relationships with diverse customer/prospect base.
Experience in the following a definite plus but not mandatory:
Previous experience in the sign / graphic industry.
Knowledge of sign / graphic industry substrates, media, and products.
Design software applications:
o Adobe InDesign – current version
o Adobe Illustrator – current version
o Adobe Photoshop – current version
o Microsoft Office – current version (Word, Excel, Power Point)
Wide-format printer, vinyl plotter, laminator and/or Onyx RIP operation.
Color management concepts and procedures.
Primary Responsibilities:
A. Customer Service – as necessary:
Work with clients in a consultative manner to understand their needs and provide guidance for best solution.
Promote Image360 in a professional manner while on client site for installation, sign delivery and/or site inspection/ sign measuring tasks.
B. Operation and Maintenance of Equipment:
As needed, operate plotter, laminator, wide-format equipment to produce client jobs.
Operate desktop and/or copier scanners as needed.
Operate sign cutters, saws, drills and other sign building equipment as needed
Maintain cleanliness and operation of sign building equipment to ensure efficiency in production
D. Quality
Maintain superior quality on all individual work.
Work with team members to ensure superior quality on all jobs produced.
E. Inventory:
Monitor sign substrate / material inventory and report to management in timely manner to ensure consistency in production flow and avoid production shut downs.
F. End of Day Procedures:
Keep work zone tidy and clutter free.
G. General:
Participate in daily production meetings.
Work with management to reschedule workloads as necessary to meet promised due dates.
Maintain clean and organized work area.
Abide by center policies/procedures as outlined.
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
