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Job Description OVERVIEWJoin the Leader in the Home Healthcare Industry and Let us be Your Road to SuccessRotech Healthcare Inc. is a national leader in providing Respiratory and Sleep Apnea treatment as well as home medical equipment. Each and every day, thousands of employees in the Rotech family of hometown companies contribute to delivering outstanding customer service and the very best in quality patient care through hundreds of locations across 48 states. Additional information can be found at www.rotech.com.Why work for Rotech? If we take a look at all the ways employees benefit from working at Rotech, we have a philosophy we like to call: "The Rotech Difference."What's the Rotech Difference? It's made up of all the benefits, services and offerings available to Rotech Employees. It is the employee-based strategies that make our company an employer of choice in the healthcare industry. As a member of the Rotech Healthcare Team, employees can take advantage of many great opportunities as part of their career path.JOB INFORMATIONSummaryWe are seeking a dedicated Liaison to join the Rotech team. In this position you will be responsible for working in conjunction with hospital case management, continuing care personnel to plan, coordinate and facilitate discharge planning for home care services for patients receiving respiratory, DME services and/or home infusion therapy services.Essential Duties and ResponsibilitiesAdheres to and complies with all company policies and procedures, the guidelines established in the "Rotech Way" and laws and regulationsAlways acts in an ethical and legal manner when making visits to referral sourcesComplete and submit, accurately and timely, all required paperwork including but not limited to referral intake forms, insurance verification documents, delivery tickets, activity logs, special information reports, etc.Coordinate the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-upCreates and maintains constructive working relationships with management and staffGoes u2018the extra mile' in order to exceed customer needsIdentify, develop and maintain relationships with hospital personnel such as case managers, social workers, physicians, nurses, etc.Maintains a high level of satisfaction with patients, referral sources, and location employeesParticipates in department and company meetings and events as determined by supervisorRemain knowledgeable on all provided products and services and other pertinent information related to our businessRemains current in Rotech processes and changes through review of pertinent publications, newsletters, workshops and self-studyPerforms other duties as assignedSupervisory ResponsibilitiesNoneQUALIFICATIONSEmployment is contingent onBackground investigation (company-wide)Drug screen (when applicable for the position)Valid driver's license in state of residence with a clean driving record (when applicable for the position)Education and/or ExperienceAssociate's For full info follow application link.Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with DisabilitiesRotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
