MBG Office Systems - Macon, GA
IMMEDIATE HIRING FOR COPIER FIELD SERVICE TECHNICIANS IN MACON, GA
Summary/Objectives
The Field Service Technician is responsible for supporting multifunctional devices at customers’ locations. Additional
responsibilities include the following: maintaining parts inventory (car stock), meter collection, escalating unresolved
issues with the appropriate MBG Team Member, and as designated by their Service Manager. This individual will be
required to utilize the current systems for service call tracking, mileage reimbursement, and payroll. They must
maintain their appearance in conjunction with department dress code and attend trainings as directed by their manager.
Essential Functions
Troubleshoot & repair CANON, TOSHIBA, RICOH, HP, LEXMARK copiers and printers.
Effectively communicate with customers (phone/email/in-person) to ensure their satisfaction with the support provided.
Resolve basic connectivity (print/scan) issues with a customer’s multifunctional printer (MFP).
Attend and pass required trainings.
Ensure the timely and accurate preparation of reports.
Properly maintain inventory, parts, tool bag and support equipment.
Valid driver’s license and clean driving record. Reliable Transportation
Work Environment
This job typically operates in a professional office environment.
Physical Demands
Must be able to drive long distances to service a device.
Must be able to lift to 50lbs to assemble some device components.
Position Type/Expected Hours of Work
Full Time, Monday thru Friday 8am to 5pm.
Travel
Daily travel between customer locations.
Occasional travel to attend training or team meetings.
Required Education and Experience
High school diploma or equivalent.
Pay based upon experience, however we are willing to train the right candidate.
Apply today:
Email : careers@mbgos.com
https://mbgos.com/
