transportation customer service representative.
newnan , georgia
posted today
job detailssummary
$16 - $17.50 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB4488927
job detailsRandstad, a leading global human resources and staffing firm, is currently seeking a highly skilled Operations Coordinator to contribute to the efficient functioning of operational processes within our client's organization in the Newnan, GA area. We pride ourselves on fostering a collaborative and dynamic work environment, providing opportunities for professional growth and development.As transportation Customer Service Representative, you will handle open orders, issue credits, make charge-back adjustments, and manage delivery requests. The candidate will need a have interpersonal and customer service skills,communication skills, and Microsoft Office proficiency. Application Process: Please submit your application through the provided job posting, ensuring that all screening questions are answered comprehensively.Interview Process: Expect a seamless and professional interview process, including: A welcoming phone call from a Randstad recruiter to discuss your background and experiences. A comprehensive skill assessment to gauge your expertise and capabilities. An onsite interview with the hiring manager to delve deeper into your skills and qualifications. If offered a position, completion of a drug test and background investigation will be required.salary: $16 - $17.5 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities
Handle customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions
Provide a reliable communication network for customers resulting in business relationships
Monitor customer reporting and communicate critical issues, research and respond to customer inquiries
Maintain customer files to ensure up to date information and manage customer requests for assistance, information, and issue resolution
Maintain regular communication with decision makers within customer organizations
Train customers on various business applications to maximize company value to the organization
Answer inquiries by phone, email, and internet response
Perform other duties as needed or assigned by supervisor
Skills
Customer Relationship Management (1 year of experience is required)
Basic Computer Skills (1 year of experience is required)
Transportation (1 year of experience is preferred)
Basic Software Skills (1 year of experience is preferred)
In./External Customer Support (1 year of experience is required)
Telephone Etiquette (1 year of experience is preferred)
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.get in touchwe are here to help you with your questions.BCbelda carter
+1 770 487 1446 (tel:+1 770 487 1446)
belda.carter@randstadusa.com
