Experis is hiring an Experience Professional Onsite IT Support Expert with one of our Pharmaceutical Domain Client located in Savannah, GA 31407.
Job Details:
Client: Pharmaceutical
Requisition Title: Onsite IT Support Expert
Location: Savannah, GA 31407; Onsite
Duration: 6 months (High possible extension)
Description:
Work as part of the local IT team supporting all onboarding and transfer requests.
Provide support for any integration (M&A) activities.
Work with Global teams to resolve complicated and advanced IT related issues.
Support all services relating to Lifecycle management, Asset Management, License Management and User Access management for end user's software and hardware.
Maintain a core level of knowledge regarding service offerings for all IT units (including training offerings and resources when available).
Engage in Innovation activities such as process improvements, pilots, PoCs, etc.
Coordinate uninterrupted IT support and communicate ongoing strategy and execution with executives.
Handle needed inquiries, escalations and establish partnerships with key customers for issues relating to Infrastructure and EUS.
Physical Attributes:
Must be able to lift at least 25lbs and be able to sit or stand for extended periods.
Minimum Qualifications:
High School Diploma or GED equivalent
1-3 years of experience supporting laptops, desktops, Microsoft Office applications (Outlook, Teams, Word, PowerPoint, Excel), Active Directory. ServiceNow experience a plus.
1+ years of experience supporting mobile devices (iPhones, iPads), including working with MDM solutions such as SCCM, Intune, Mobile Iron, etc.
1-3 years IT experience in a customer-facing role.
