VoIP Technician

VoIP Technician

18 May 2021
Georgia, Smyrna, 30080 Smyrna USA

VoIP Technician

Job Title: VoIP Technician

Smyrna, GA

Duration: Permanent

Clearance Required: Secret

Certification Required: IAT Level II or above

Required Skills:
  • Provide overall system administration for Cisco switches and related systems
  • Follow management procedures to setup and configure new Digital, Analog and VoIP phones, and applications
  • Manage assigned trouble tickets and provide timely resolution to problems in accordance with service level agreements. Remedy experience a plus.
  • Resolve break/fixes and provide move/add/change/deactivation requests for network systems
  • Collaborate with peer IT teams to ensure related infrastructure operations are in place to support the UC services (Wide Area Network/Local Area Network)
  • Maintain system availability and monitoring of services
  • Provide after-hours on-call incident response and resolution
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Maintains customer rapport by listening to and resolving concerns; answering questions.
  • Maintains safe work environment by following standards and policies.

About our Company: -
22nd Century Technologies is a business enterprise that supports demanding staffing programs for Corporations and State and Local Government Agencies. Its journey began in 1997 by supporting large Federal contracts which nudged us in the direction of creating large candidate pools across the country. Over the last 20 years, we have built a strong business model that is carefully constructed to deliver on multiple facets. We have proven past performance of providing services that exceed our clients' expectations. Today 22nd Century technologies supports clients in all 50 states and has grown to be a company that is trusted and sought for providing a complex mix of workforce solutions. With a firm grip on the entire spectrum of staffing solutions, we have placed more than 500,000 skilled resources and delivered 15 million+ man-hours.
“22nd Century Technologies is an Equal Opportunity Employer" and “s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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