Under the direction of the Senior Operation Support Services Representative and Operation Support Services Manager, assist members and internal members via telephone and other communication channels by providing prompt, quality, efficient and accurate member services and cross sell products and services available. Successful candidate shall possess at least 1 (one) year experience in a similar job function and responsibilities with a financial institution, or equivalent education and work experience. Must have a working knowledge of computers. Must be able to communicate effectively and a positive image verbally and in writing to internal and external members.
