Sr. Finance Operations Specialist
About the Role
We are seeking a community-oriented teammate that enjoys working in a fast-paced, energetic and collaborative team environment. This is a highly collaborative role inclusive of departments outside of the Finance Team.
Pay: $31.25/hr
Job Type: Full-time, temp to hire
Schedule: Monday to Friday 8:00am-5:00pm
Industry: Non-profit
Essential Duties and Responsibilities
Review incoming pledge and payment transactions; identify and escalate transactions
requiring additional information, and/or containing errors or duplication.
Process transactions received, ensuring proper allocation to donor records.
Prepare and import files for donor transactions.
Respond to internal and external inquiries, escalating complex issues as needed.
Assist with donor research, inquiries and communications.
Support Donor Choice Processing
Assist with resolving write-in designations.
Assist with updating agency data prior to payout.
Assist with the preparation of donor choice payouts.
Assist with CRM Agency Portal administration and reporting.
Administrative & Data Management
Monitor and action the Finance team inboxes.
Assist with internal and external (e.g., donors and agencies) inquiries, research and
communications.
Support the preparation of donor billing statements, tax receipts and acknowledgments.
Maintain accurate records in the CRM system and financial software.
Maintain accurate documentation for donor transactions.
Maintain policies and procedures.
Key Success Factors
Accurate and timely processing of donor transactions and agency payouts.
Independent identification and escalation of erroneous, incomplete and/or
policy/procedure misaligned transactions/requests.
Proactive and effective collaboration intra/interdepartmentally on issue resolution.
Degree in accounting, finance, business administration or any combination of education
and/or nonprofit experience.
Minimum of 5 years’ professional experience.
Strong communication, interpersonal, and customer service orientation.
Ability to input and process high volume of transactions accurately and timely.
Additional Info: At this time, we are only pursuing candidates who currently reside in Hawaii or have an immediate set relocation date. If you are currently in Hawaii/have an immediate relocation date set, please continue with the application process.
TO APPLY: Text "FINANCE OPERATIONS" to 808-533-9068 to receive a link to our online application and to speak to a recruiter.
