Kauai Family Dentistry is a family owned patient-centered dental practice, where the patient experience is paramount. We are passionate about helping others in a positive, team-oriented environment. We practice comprehensive care using modern techniques with a fully digital system. We focus on building quality relationships with our team members and patients.
We are seeking an Operations manager that will enthusiastically lead our administrative team. Dental experience preferred but not required.
Mandatory qualities:
-Excellent five star customer service and problem solving skills
-Business experience
-Computer proficient
-Ability to offer new ideas to increase office efficiency
-Effective leadership and ability to work cooperatively with a team
Responsibilities include:
-Manage patient communications
-Confirm upcoming appointments with patients, via phone, text or email.
-Schedule patient treatment appointments
-Manage doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.
-Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
-Prepare and present treatment plan and financial estimates to patients for all prescribed treatment.
-Handle all treatment paperwork including consent forms, policy forms and exit paperwork.
-Effectively communicate and develop a strong working relationship with the dentist and clinical care team to promote teamwork through cooperative and professional behaviors.
-Insurance submission and follow-up
What we offer:
-Opportunity to work as a team in a fun, high-energy, professional, and positive environment.
-An environment that encourages you to learn and advance your skills.
-Competitive benefits program including 401k, Health insurance, Uniform stipend, Dental membership plan (spouse and keiki included)
-4 day work week
Thank you for considering Kauai Family Dentistry. We look forward to speaking with you.
