Service Manager Automotive

Service Manager Automotive

15 Nov 2024
Hawaii, Hawaii, 96801 Hawaii USA

Service Manager Automotive

American Tire is a leading tire and repair service provider dedicated to offering top-notch service and products to our customers. With a focus on customer satisfaction, safety, and quality, we strive to be the best in the industry. Join our team and be part of a dynamic, growing company.

Job Description:

We are seeking a highly motivated and experienced Store Service Manager to lead our tire and repair store. The ideal candidate will have a strong background in automotive services, excellent leadership skills, and a passion for delivering exceptional customer service.

Responsibilities:

- Oversee daily operations of the store, ensuring smooth and efficient functioning.

- Lead, train, and motivate a team of technicians, sales associates, and support staff.

- Manage inventory, including ordering, stocking, and tracking tire and repair parts.

- Ensure all work is completed to the highest standards and in compliance with safety regulations.

- Handle customer inquiries, complaints, and feedback in a professional and timely manner.

- Develop and implement sales strategies to achieve business goals and increase revenue.

- Monitor financial performance, including budgeting, forecasting, and cost control.

- Maintain a clean, organized, and well-presented store environment.

- Stay updated on industry trends, new products, and best practices.

Qualifications:

- Proven experience as a Store Manager or similar role in the automotive industry.

- Strong knowledge of tire and repair services.

- Excellent leadership and team management skills.

- Exceptional customer service and communication abilities.

- Proficiency in using store management software and MS Office.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Strong problem-solving and decision-making skills.

- High school diploma or equivalent; a degree in business management or a related field is a plus.

Benefits:

- Competitive salary and performance-based commission.

- Health insurance.

- Paid time off and holidays.

- Employee discounts on products and services.

- Opportunities for professional development and career advancement.

- M-F work schedule, no nights or weekends!

How to Apply:

If you are a dynamic and results-driven individual with a passion for the automotive industry, we want to hear from you! Please send your resume and a cover letter detailing your experience and qualifications to this ad or apply online here: https://www.americantirehawaii.com/About-Us/Jobs

American Tire Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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