The Garden of Eden Arboretum and Botanical Garden is hiring an enthusiastic and customer service oriented Gate Attendant to welcome hundreds of daily visitors to our family owned and operated Botanical Garden and Arboretum. Please visit our website (www.mauigardenofeden.com) if you are unfamiliar with our attraction.
This position consists of sharing key points (spiel) about our botanical garden experience and accepting payment for admission. Knowledge of the island (and botanical species), particularly highlights of the Road to Hana, is helpful in answering additional questions visitors may have. Handling high volume with poise, strong cash handling skills, and a love for all people is required. Additional duties include inspecting and cleaning the park's visitor center, restroom facilities, and gate hut after each shift. This position requires standing for long periods, walking, bending, reaching and lifting up to 40 pounds. During the busy season this position is very demanding and requires 110%. Prospective applicants must be proficient with mental math, detail oriented, extremely patient with guests, and go above and beyond, each shift. This position is best suited for someone that works well independently, and is self aware in keeping guest interactions concise.
Applicable work experience includes any job in the hospitality field or sales including tour guide, server/bartender or customer service agent. If you have an interest in this position please send a resume and a cover letter describing why you think you would be a good fit as a Gate Attendant and what your current availability is. Resumes along with three professional references are required. Applicants who respond without a resume or cover letter will not be considered. Applicants should be prepared for an extensive background check. Candidates must be fluent in English and have strong communication skills.
The scheduled shift begins at The Garden of Eden (10600 Hana Hwy Haiku HI 96708) at 7:30am and concludes when cleaning duties (roughly 30 mins) are completed at the end of day. Must have valid, reliable, and insured transportation out to our location (Mile Marker 10.5, HWY 360 Road to Hana | Roughly 45mins from Paia, 25 mins past Twin Falls.) Our Garden is open 8am-4pm daily- you will be solely responsible for working with guests throughout that time span. Hours extend to 5pm during the summer (3-4 months and then resume to 8am-4pm in the Fall. Same day rate)
Compensation: $275 Day Rate (Cash payout day-of, after taxes/withholdings= $240 cash take home based on a flat rate withholding | Pay stubs emailed weekly) This is a part time position. We will not provide fringe benefits, including health insurance, paid vacation, or any other employee benefit for part-time employees.
We are looking for an individual with W/TH availability, and the flexibility to occasionally fill in on other days. (We're open everyday including holidays- if you're scheduled for a particular day of the week, you'd be responsible for that day each week/month, including holidays.) Ideally the right job candidate will live in Haiku, Paia, or Makawao. (Close proximity) We’re looking for a high performing individual who is seeking a long term position.
A minimum of eight years of applicable work experience is required. This can be a very demanding position during the busy season/ first half of the day, so it is important that you enjoy working with people and can keep calm under pressure. It is a beautiful open air working environment with reasonable scheduling flexibility.
Dress code: Aloha (floral) print/ vibrant colored business casual, modest and refined appearance. Employees must always present a clean professional appearance. No hats, beanies, or loud brands/logos.
Modest floral dresses/blouses for a woman, and an aloha shirt and solid colored shorts for a man. It is important to wear comfortable footwear as you’re on your feet for long periods of time. Mosquitos can be an issue for some- dress accordingly. Temperatures shift depending upon the seasons.
Applicants must be authorized to work in the US, with valid I-9 acceptable documentation.
TO APPLY:
Please submit the following: (You will not be considered for the position if you do not submit what is asked for below.)
- Professional resume stating education and professional experience with three professional references (Name, Contact Number, and Business they’re associated with)
- Cover letter describing why you think you would be a good fit as a Gate Attendant, and how your previous work experience has prepared you for a position like this. Please describe your present work, availability, and long term plans. Please discuss how long you've lived on Maui and whether you live on the North shore or have plans to relocate. Include whether you've been to the Garden of Eden before, and the scope of your knowledge of native and indigenous plant species in Hawai'i.
- Please state whether you have first aid CPR training.
We would prefer someone who is purpose driven and passionate about our property and the experience that we are providing to our guests. Someone who is genuinely interested, cares, and values being part of our small business family run operation. A seasoned professional that will keep their personal life separate from work. Someone who is flexible and open to remaining productive and providing value when business is slow- an example of down time tasks while staffing the gate booth: cleaning, restocking, painting signs, typing documents, researching/providing feedback on creative projects geared towards improving the guest experience. (This has especially come up with the pandemic and post fires, in which the gate attendant had significantly more down time due to reduced visitors on the road.)
Please respond to this ad only, only after reading the entire job description. We kindly request that you do not call or stop in regarding this position. Please limit your emails to no more than two emails, unless contacted for further information. Mahalo for your understanding and for respecting our hiring process.
Mahalo for your interest! We have an excellent team and we are looking for one more dynamic individual to join us! We will contact you if you are selected for an interview.
