Are you ready to turn your passion for fun into a career? Look no further! We are, the ultimate destination for arcade enthusiasts, is on the lookout for a dynamic Customer Service Representative to join our team.
MINIMUM REQUIREMENTS:
- Strong communication skills and a friendly, approachable demeanor.
- Ability to multitask in a fast-paced environment.
- Basic math skills for handling transactions.
- Problem-solving attitude with the ability to think on your feet.
- Previous customer service experience is a plus.
RESPONSIBILITIES:
- Provide exceptional customer service.
- Assist customers in navigating our arcade, explaining game rules, and troubleshooting any technical issues.
- Process transactions efficiently and accurately
- Keep the arcade area clean, organized, and always ready for the next wave of gamers.
- Act as a brand ambassador, promoting our loyalty programs and special promotions.
- Handle customer inquiries, feedback, and concerns with a positive and solution-oriented mindset.
This job description does not represent, nor is it intended to be a complete and exhaustive detailed list of all job duties and requirements. Other duties and responsibilities may be assigned and/or changed at the discretion of management, with or without advanced notice.
