Vacancy expired!
We are currently seeking a dedicated Customer Service Representative to join our dynamic team and play a crucial role in maintaining our standard of excellence in customer interactions and order processing.
RESPONSIBILITIES:
- Customer Service Excellence: Be the first point of contact for all internal and external customers, ensuring a high level of service in processing orders.
- Order Processing: Efficiently enter and process all incoming orders received via phone, email, and fax.
- Mailing and Shipping: Handle mailing and shipping of online orders promptly and accurately.
- Problem Resolution: Process complaints, claims, and credits; conduct research and reconcile discrepancies through the traceability of products.
- Sales Support: Make sales calls to accounts, prepare reports, print invoices, and tabulate end-of-day totals.
- Compliance: Strict adherence to our GMP Food Safety Program is required.
REQUIREMENTS:
- High School Graduate or GED equivalent.
- Previous experience in an office environment with multi-tasking, heavy phone use, typing, and 10-key by touch.
- Excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
- Consistent attendance is crucial.
- Flexibility to work varying schedules based on business needs.
- Participation in all scheduled training sessions and meetings.
Please reply to this posting with a copy of your resume. Qualified applicants will be contacted this week!