PARKLINQ® Parking Liaison - Join Our Ohana and Enjoy Exceptional Benefits
PARKLINQ, a leading tech-enabled parking operator, is seeking a customer-focused Parking Liaison to join our Ohana. We recognize our team members as our most important asset and strive to ensure our benefits package provides peace of mind and support.
Perks of joining PARKLINQ Ohana:
$30/hr pay rate for the first 90 days
After 90 days, $21/hr with performance bonuses offering opportunities to maintain the $30/hr rate or potentially exceed it
40-hour work week
Employee Referral Program - Earn $500
401(k) with employer matching
Transportation and Cell Phone Benefits
Paid Holidays and Vacation Time
Monthly BONUS Incentive
Comprehensive Benefits Package:
Medical/Rx
Dental
Vision
401(k) with Employer Match
Paid Time Off
Employee Discounts
Life and Disability Benefits
Tuition Assistance
AAA Membership Discount
Car Rental Discounts
24 Hour Fitness Discount
And much more!
Role and Responsibilities:
As a PARKLINQ Parking Liaison, you will:
Be the first point of contact for clients on the phone and customers upon arrival, ensuring a warm welcome, smiling face, and professional demeanor
Assist customers with booking reservations and payments using the PARKLINQ app or website
Work independently, demonstrating a self-reliant attitude when needed
Provide exceptional customer service, making customers love PARKLINQ from the moment they meet you
Use a company-provided cell phone to log into the enforcement portal and issue parking citations to unauthorized vehicles
Monitor security cameras of parking facilities via a phone app
Answer customer care phone calls outside of your regular shift to earn $60/hr
Address clients' needs and concerns promptly and professionally through the enforcement and/or reservation portals
Report any accidents, safety hazards, or unusual occurrences to the liaison supervisor
Qualifications:
Embrace the spirit of Aloha and have a strong understanding of customer service principles and practices
Ability to quickly navigate apps and websites on a smartphone
Capable of resolving difficult or stressful customer service issues
Familiar with major streets, landmarks, and freeways around the parking lot or able to learn quickly
Flexible schedule and good verbal communication skills
Comfortable working outdoors in various weather conditions
Schedule and Location:
Applicants must be available to work Monday - Sunday, 7:00AM - 7PM (and major holidays) to be considered for this position.
The position is based at PARKLINQ's various Wailuku/Paia/Kapalua lots. Candidates must be able to reliably travel to PARKLINQ locations without the use of a company-provided vehicle for their scheduled shifts.
Appearance:
Employees must maintain a neat and clean appearance, wearing the complete PARKLINQ uniform (PARKLINQ/Nike Dri-Fit Polo) at all times.
Join our PARKLINQ Ohana and contribute to our success while enjoying a rewarding career with outstanding benefits. Apply now to become an integral part of our customer-focused team.
PARKLINQ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. PARKLINQ does not tolerate harassment of or retaliation against any employee or applicant based on these characteristics, or because the individual exercised his or her EEO rights.
Job Types: Full-time, Part-time
Pay: $30.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
Paid time off
Paid training
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Every weekend
Holidays
