Job Summary:The Assistant Banquets Manager contributes to the development of Banquet revenue through the performance of service. Supports the purpose and goals of the Catering Department through proficient service and guest satisfaction.Duties:Assist in supervising and leading the Banquets team to success.Assist in overseeing all aspects of the daily operation of the hotel’s banquet operation.Ensure guest satisfaction and respond to guest inquiries and concerns in a timely manner.Carry out all details of service according to established procedures; and ensure that all details are according to the Banquet Event Order.Assist in developing and implementing standard operating policies and procedures.Responsible for staffing all functions and keeping within budget guidelines.Prepares and posts weekly schedules.Assist in preparation and closing of payroll including tip distribution.Monitors the quality of food and beverage and its presentation by communicating and consulting with Chef, Stewards, and the Catering Department.Assist with upkeep of Banquet Rooms and equipment by contacting and coordinating with proper department managers.Conducts scheduled emergency and service training to promote quality service and safety.Assist in coaching and counseling employees.Communicate information to other department heads as necessary.Ensure compliance with all local liquor laws and health/sanitation regulations.Perform other duties as assigned.
