Description Our company is currently seeking a skilled Customer Service Representative to serve as the frontline interface between the company and our customers in the Distribution industry. This job is ideal for individuals who excel in fast-paced, high-energy environments, and who can translate their knowledge and passion into a positive, pleasant, and memorable customer service experience. The ideal candidate for this position will be located in Hawaii and become an integral part of our customer experience, delivering high quality service while enhancing relationships with our customers. To apply, please call us at 808-531-0800.Responsibilities:
Attending to customer inquiries and resolving their issues in a timely manner.
Processing orders, forms, applications, and requests.
Keeping a record of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensuring customer satisfaction and providing professional customer support.
Staying updated on product knowledge to offer accurate information to customers.
Requirements
Qualifications:
Proven customer support experience or experience in a customer service role.
Familiarity with the Distribution industry is a plus.
Ability to stay composed under pressure.
Positive attitude towards customer service.
Ability to use computers and other technical systems for tasks like data entry and managing customer information.
Exceptional communication and conflict resolution skills.
Attention to detail and adaptability.
High school diploma, GED, or equivalent.
Previous experience in a call center or a related customer service role is a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
