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779239BRJob Title:Geek Squad Double Agent, Appliance [Honolulu- 763]Job Category:Services/Installation/RepairStore Number or Department:001822-USO HI-StoreJob Description:Our Appliance Install and Repair Tech is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices-with a primary focus on appliances.Key accountabilities:
Leads on two person jobs and complex projects as well as performs work alone.
Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.
Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.
Basic Qualifications:
1 year Customer Electronics delivery, integration, network, and/or repair experience in the primary field of focus.
2 years customer service
State/Local Licensing as required
21+ years of age
Clean driving record
Able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of team, with or without accommodation
Preferred Qualifications:
Customer Service Experience, including complex issue resolution.
Req #:779239BRAddress Line 1:478 Alakawa StCity:HonoluluState:HIZip:96817Job Level:Entry LevelEmployment Category:Full TimeBrand:Geek SquadAbout Us:About Geek SquadIt all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.Best Buy Company and its Family of BrandsBest Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.Additional Job Information:Join our team!While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.Ready? Let's do this!If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.Not ready to apply? Connect with us on LinkedIn , Facebook at https://www.facebook.com/bestbuy/ , or Twitter at https://twitter.com/bestbuycareers .Search Categories:Geek Squad, Retail Jobs
