Medical Assistant III

Medical Assistant III

01 Nov 2024
Hawaii, Hawaii, 96801 Hawaii USA

Medical Assistant III

Job Summary:Supports practitioner and clinical team to accomplish proactive patient management as delegated by and under indirect supervision of clinic nursing supervisor, and with direction from charge nurse, staff nurse, or practitioner. Performs variety of technical, clerical, receptionist and patient care duties to assist practitioners and other members of health care team in providing high quality patient care through health care system. Prepares sterile and un-sterile fields and assists practitioner with minor procedures and occasional office-based surgical procedures.Essential Responsibilities:

Interacts with patients, families, customers, and other members of health care team in courteous and professional manner. Recognizes needs and concerns of members and employees while maintaining positive working relationships.

Obtains, identifies and records vital signs, prevention data, medications, chief complaints and other pertinent information. Demonstrates and applies critical thinking. Observes, records and reports pertinent patient symptoms, reactions, condition changes and information. Immediately identifies and reports to RN or practitioner all adverse observations, reactions, conditions or emergency situations. Uses data systems to identify and pend orders for prevention and screening services. Provides for physical and emotional comfort, and safety of patient. Accepts orders from practitioner for treatments and procedures conducted in unit within scope of work and competencies. Transcribes patient specific data into electronic system using the most current practitioner generated ICD and CPT codes for purposes of billing, coding, and clinical data reporting and analysis.

Anticipates providers needs during patient procedures. Adjusts to changes in procedures, assignments, or workload as directed by provider.

Serves as member of health care team. Performs efficiently and remains calm in emergency patient care/clinic situations. Follows established procedures and Informs appropriate persons. Prioritizes care based on acuity of patient.

Prepares room and instruments for use during exam or procedure. Assists practitioner or RN with wide variety of patient care procedures and tests. Collects, labels and processes specimens as required by practitioner and in accordance with policies and procedures. Performs point-of-care laboratory tests as authorized by policy and delegated by nursing supervisor.

Reviews written instructions/educational materials with patient and family regarding preparation and/or follow-up for diagnostic tests, medical procedures, surgeries, and treatments as ordered by practitioner, nurse or nursing supervisor.

Coordinates efforts with nursing supervisor, staff and other departments to maintain standards of patient care.

Applies and removes dressings and pads as ordered by practitioner; applies and removes unna boots as ordered by practitioner and under direct supervision of nurse or practitioner, and after completion of training and competency requirements.

Applies and instructs patients in the use of pre-manufactured splints, braces and other orthotic devices using pre-printed instructions.

Assists practitioner by setting up sterile and unsterile fields and assisting with routine, minor surgical procedures as delegated by nursing supervisor, nurse and/or practitioner, in accordance with established guidelines, policies and procedures, and upon completion of clinical competency requirements.

Respects patients rights to privacy, dignity and safety. Provides emotional support to patients as appropriate.

Documents patient care interactions and activities following clinic standards, including all findings, instructions and patient responses.

Ensures equipment is available and in clean, safe and operable condition. Follows appropriate procedures for reporting malfunctions, repairs or replacements within limits of authority. Identifies and reports equipment needing required maintenance or inspection.

Maintains and promotes clean, safe and well-equipped environment for patients, family members and staff. Follows departmental and organizational directives to isolate and process contaminated instruments and supplies. Cleans rooms, furniture, instruments and equipment according to established polices and procedures.

Reviews, compiles, documents and prepares paper or on-line clinical records for clinical encounters. Retrieves other clinical documentation and records as requested. Retrieves and/or delivers mail for practitioners and healthcare team members. Informs practitioner of diagnostic results to assure expeditious follow up. Notifies practitioner of patient cancellations, postponements, and failures to show.

Encourages open channel of communication with co-workers and supervisor. Relays pertinent information to staff members in own department or other departments. Assures information is accurate and complete.

Assists patients and/or family members with non-clinical complaints or inquiries, such as customer service, appointment scheduling, etc. Refers clinical related problems or issues requiring higher level intervention to clinic nursing supervisor or designated patient concerns resource personnel.

Receives telephone calls. Transfers calls from patients for clinical concerns or questions to registered nurse (RN) or practitioner. Provides information to callers on service related questions. Arranges patient appointments based on guidelines specific to severity level and type of procedure. Answers and makes telephone calls regarding prescription refills. Relays normal diagnostic results according to patient specific instructions as ordered by practitioners. Relays messages between caller and practitioner or other member of health care team. Processes referrals as directed.

Assists and supports receptionist(s) with daily and procedure/operating room schedules. Prepares and administers monthly calendar and practitioners schedules as they intersect with other departments and services. Identifies and reports problems with accuracy and completeness of appointment data, monthly practitioner and nursing schedules. Reviews, coordinates and documents scheduling corrections and changes. Adjusts practitioner schedules to accommodate same day appointments, patient surgeries/procedures, and/or patients schedule.

Maintains familiarity with various schedules, clinic procedures, surgeries, coding techniques and preferences unique to individual practitioners and nursing staff.

Assists in meeting organizational standards by gathering documents for practitioner notes and orders, and alerting about problems. Transcribes patient specific data into electronic system using the most current practitioner generated ICD and CPT codes for purposes of billing, coding and clinical data reporting and analysis.

Directs patient to business office for financial concerns. Assures office, exam rooms and storage area is adequately stocked with supplies.

Represents, attends and participates regularly in staff meetings, interdepartmental committees, and other department meetings to address concerns and issues in department/clinic and for improvement of patient care.

Uses supplies conservatively to maintain inventory control and contain costs. Orders, inventories and maintains maintenance records/par levels of supplies.

Prioritizes and coordinates daily workflow and activities.

Participates in projects as requested.

Adheres to organizational, departmental and clinic specific standards, policies, procedures, processes, protocols or guidelines. Performs duties in accordance with departmental scope of service and medical assistant scope of work.

Demonstrates and applies knowledge, skills and competency in required clinical skills and use of clinical equipment.

Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served.

Demonstrates sufficient knowledge, skills, and abilities in area of specialization.

Basic Qualifications:

Experience

N/A

Education

Graduate of post high school medical assisting program with 200 hours clinical externship, military medical specialist training, and completion of two (2) year on-the-job training in medical assisting, OR

(Completion of either of the following may also be considered as equivalency): 1) one full semester of RN Adult Health Nursing coursework and its companion clinical placement, OR 2) completion of two full semesters LPN coursework, with related clinical placements OR 3) Four (4) years of on the job training as a hospital aide, nursing aide, or emergency room technician. Fully qualified RN or LPN may also be considered as equivalent to education and training listed above.

License, Certification, Registration

Basic Life Support from American Heart Association

Additional Requirements:

N/A

Preferred Qualifications:

N/A

COMPANY: KAISERTITLE: Medical Assistant IIILOCATION: Honolulu, HawaiiREQNUMBER: 1313559External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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  • Summary This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons, sales of tickets, and perform a variety of duties in support of the Information, Tickets, and Travel program. Responsibilities Duties include, but are not limited to: Provide customer service, information and support of community recreation programs and activities. Provide services to MWR customers, which includes, but is not limited to checking ID cards to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre-packaged retail items. Collect fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other community recreation programs using Point of Sales (POS) and computer programs. Complete a Daily Activity Report (DAR) at the end of every shift and is accountable for the accuracy of daily sales transactions. Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations. Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Ensures all rental or checkout forms are properly completed and reservation and checkout procedures are followed. Conducts inventory for proper accountability of program equipment and resources. Inspects, maintains and performs upkeep maintenance and repairs on all equipment and resources. Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports. Provides recreation experiences related to leisure skill sets in the form of day and weekend trips. Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and database administration. Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value. All administrative duties accomplished through a variety of means, including computer software programs, which track resource inventories, patron usage/comments, and program standards metrics. Assists with recruitment, training and scheduling of community recreation staff. Actively supports the command statement on adherence to EEO principles and policies. Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events. Responsible for entertainment and promotion scheduling. Incumbent may assist in updating of electronic and multi-media support tools. Seeks ways to promote MWR facilities and events through outreach opportunities on base. Promotes use of recreational e-reading resources available through online MWR Library Program resources. Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs. Responsible for the community outreach to assist in the development of contacts. Assists in the creation of professional proposals, execution of agreements and follow-up. Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base. Adheres to NAVMED P-5010 sanitation requirements. Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Provides support for Community Recreation event set up and break down. May perform general housekeeping duties as needed. Performs other related duties as assigned. Requirements Conditions of Employment Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possess the following: Knowledge gained through relevant education and training (i.e., Associates Degree in Recreation, Marketing or closely related field) and/or two years equivalent recreation work experience. 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Must have strong customer service skills. Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers. Ability to follow oral and written instructions. Knowledge of computers, office procedures and print production. Employee is required to have a valid state drivers\' license. Able to obtain license validation to transport patrons off-base within 90 days of employment. Work may require considerable physical exertion while instructing or guiding participants in a variety of activities. Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items. Work may require lifting items such as papers, books, rental equipment, and athletic equipment. Work may require working outside for special events or leading outdoor outings or group trips. Position may require irregular working hours. Incumbent may be required to work evenings and weekends. Work performed both indoors and outdoors, without a fixed schedule. Administrative work performed in an office setting, which has adequate lighting, heating and ventilation. Incumbent may be required to work early, late, and on weekends and holidays when the need arises. Incumbent is subject to recall regularly. Incumbent wears protective clothing and equipment as situations warrant. Education This position does not have a positive education requirement. Additional Information Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee\'s eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

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Job Details

  • ID
    JC52810624
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Kaiser Permanente
  • Date
    2024-11-02
  • Deadline
    2024-12-31
  • Category

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