Job Summary:The Restaurant Manager is responsible for planning, directing, controlling and coordinating all activities in the restaurant to ensure the smooth running and profitability for the operations. Furthermore, to establish a reputation of excellence and create a known identity for the operation and building up a regular client base.Duties:Prepare monthly forecasts of business and implements strategies to increase business levels accordinglyTraining of all Team Members in the departmentResponds quickly and professionally to all guest complaints and provides relevant action and follow uponMaximizes profitability of the department by increasing the turnover of coversImplement strategies to improve guest service standards which meet/exceed the expectation of the target market of the department and which are in line with the operating concept of the restaurant.Confer with the Executive Chef or designate to plan menus for the restaurantFormulate and costs menus based on market demandIdentify market needs and trends that affect the department and regularly review the restaurant’s in the local market
