Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.About the Role:Confluent is seeking an experienced, self-motivated Senior Manager of Collections and Billing to join our team. In this role, your leadership will be instrumental in improving processes, optimizing systems, and identifying best-in-class practices. This highly visible position will be at the forefront of scaling our credit, collections and billing processes.With your expertise, you will lead a team across multiple time zones to scale and automate day to day operations, month-end close activities, and support strategic initiatives across the organization. With your leadership, you will directly contribute to improved operational efficiency, accuracy, and performance.The ideal candidate has at least eight years of experience in collections and billing in enterprise SaaS. You should have experience from high growth, publicly traded companies. If you are passionate about driving results and optimizing processes within credit, collections and billing, we invite you to join us in this pivotal role.This position will report to the Director of Finance Transformation and have frequent collaboration with the Revenue Operations, FP&A, Sales, Treasury and Tax team members.What You Will Do:
Oversee and manage day to day operations and global team of billing and collections
Establish enhanced policies (credit, allowance, etc.) that mitigates company risk and exposure
Own deliverables to internal and external auditors that are complete and accurate
Own and present monthly and quarterly accounting close materials (AR reconciliations, bad debt, AR and billing metrics)
Manage billing and collections escalations from internal and external stakeholders in a timely manner while upholding and maintaining the interest of the company
Analyze billing and collections data to identify trends and opportunities to inform data-driven decisions and initiatives
Engage with leadership to provide visibility into key metrics and related trends
Partner with FP&A and Treasury to develop accurate collections targets
Provide thought leadership to drive end to end accounts receivable initiatives and enhancements
Represent the interests of billing and collections in cross functional projects
Continuously evaluate and evolve billing and collections processes in conjunction with overall changes in the business
What You Will Bring:
BA/BS degree in Accounting, Finance or Business or equivalent practical experience
8 years of experience in collections and billing in enterprise SaaS
Strong communication skills required - the ability to understand and articulate existing processes and challenges in order to drive towards solutions with cross functional teams is critical
Strong attention to detail with the ability to think from a “big picture” perspective
Understanding of month end close, GAAP, SOX and audit concepts and requirements
Proven track record of leading successful billing and collections teams
Confidence in a highly visible role
Come As You AreAt Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $130,200 - $153,000, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) .Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.#LI-Remote
