Aloha! Voted as one of THE BEST PLACES TO WORK in 2022, 2023, and 2024 Prince Waikiki would love to welcome you to our dynamic team of hospitality professionals.
Lokomaika'i (sharing kindness from within) is the essence of who we are and how we care for our employees and guests. If you have the passion and the qualifications to join us as we continue to build upon the legacies we have created, we invite you to review the career opportunities we offer at Prince Waikiki.
In addition to competitive salaries, team member recognition programs, training and career opportunities, we offer the following benefits: medical, vision and dental care, life insurance, paid vacation and sick leave, 401k, complimentary rooms program, dining and golf discounts, and more.
100 Sails - Greeter (On-Call)($29.04/hr)
Primary Responsibilities: Welcome patrons and seat them at tables or in the lounge. Insure quality and rapidity of facilities and services. Answer phone and assist in dining reservations. Proficient in the use of a computer for reports and dining reservations. Direct wait staff to insure courteous and rapid service. Resolve or assist in guest complaints. Assist waithelp in expediting service to guests. Perform other related duties as assigned or required by the manager. Notify supervisor/manager of any concerns during the shift.
Essential Duties:
1. Assist restaurant manager in overseeing the restaurant service staff.
2. Review daily work schedule and assign work stations. Preparing and posting floorplans and table set-up for respective meal period(s).
3. Review Daily Buzz report, event orders and reservations line noting VIP’s, special requests or occasions.
4. Ensure that the dining room has enough menus and wine/beverage lists ready for service. Ensure that they are clean and presentable.
5. Greet and welcome guests to the restaurant and seat them at the table or in the lounge, present menu and personalize the service.
6. Answer telephone promptly and assist in dining reservations, noting special requests or occasion.
7. Respond to guest requests or inquiry. Take all requests for reservations in accordance with SOP’s and educating guest of policies to expedite service, e.g. one check per party and room rental fees.
8. Maintain constant communication with supervisor/manager on duty and wait staff to ensure guest service.
9. Knowledgeable on restaurant menu items and hotel fact sheet.
10. Consistently perform tasks as specified on sequence of service standards and SOP’s.
11. Maintain a clean and orderly work area and dining room.
12. Thank guests upon their departure and welcome them back.
13. Perform other related duties as assigned or required by the restaurant manager.
Please visit www.PrinceWaikiki.com/careers for more information or to complete an online application.
Prince Waikiki is an equal opportunity employer.
