Why Vacasa
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.
What we’re looking for
Vacasa is seeking hard-working, energetic employees to help us maintain our large and quickly growing portfolio of vacation homes as a Property Caretaker. Responsibilities will include maintaining homes and housekeeping; which includes deep cleaning, organizing, stocking amenities, and corresponding with our outstanding local team, as well as our central management team.
Compensation
$23 / hour
Up to $250 per month car allowance for eligible employees
More benefits and company perks information below
What you’ll do
Assist with operations in assigned location managing a specific portfolio of properties
Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures
Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets
Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for
Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc)
Conduct regular inspections prior to guest and owner arrivals
Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance, and efficiency
Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis
Resolve escalated guest and homeowner concerns by responding to emails, calls and tickets
Partner and assist your Business Development Representative when new units join the portfolio
Establish and maintain open, collaborative relationships with fellow regional team members and upper management team
Provide cross-coverage for your manager or peers when necessary
Skills and Qualifications
Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
Professional in all forms of communications such as email, phone calls, video calls and texts
Ability to work well under pressure in an agile, fast-paced environment
Excellent time management skills with the ability to change activity frequently and cope with interruptions
Highly responsive and reliable
Strong attention to detail
Prior housekeeping experience a plus
Adhere to all company policies and procedures
Work Environment and Physical Demands
Availability to work Sunday through Saturday, early mornings and evenings as needed.
Traveling between worksites is frequent and this person will need their own reliable transportation.
Occasional need to perform housekeeping and maintenance duties
Ability to stand, sit, and walk for an extended period of time
Reach overhead and below the waist
Regularly push, pull, and lift up to 25 pounds
Occasionally lift or move up to 50 pounds
Bend, stoop, squat, kneel, and twist
The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.
What you’ll get
Health/dental/vision insurance—100% coverage option based on hours worked
Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
401K retirement savings plan with immediate 100% company match on the first 6% you contribute
Health & Dependent Care Flexible Spending Accounts based on hours worked
Paid vacation & sick days
Employee Assistance Program
Career advancement opportunities
Employee discounts
All the equipment you’ll need to be successful
Great colleagues and culture
Please visit our careers page to review our full benefits offerings
Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.
Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check.
