Located inside the Ala Moana Center at the Lanai Food Court, Seoul Mix - a quick service, Korean style eatery is now hiring for a Restaurant Manager! The restaurant manager is the leader of the business unit and is responsible for the success of the business. Restaurant managers know Korean food and have worked in similar concepts.
Based on the number of hours expected, this manager can expect to earn approximately $75,000.00 - $80,000 annually (55 hours weekly).
Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house.
Back of the house management experience is essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Strong leadership, motivational and people skills
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Shift:
10 hour shift
8 hour shift
Day shift
Experience:
Restaurant management: 1-3 years (Preferred)
Korean food: 1-2 years (Required)
License/Certification:
Manager's ServSafe certificate (Preferred)
Work Location: In person
