Our growing team is dedicated to providing compassionate, quality healthcare service to our local community and beyond. We are committed to delivering the best patient care experience, and we’re looking for a detail oriented and highly organized Surgery Scheduler to join our current team in our NEW location at the old Kukui Grove cinema.
The Ophthalmic Surgery Scheduler is responsible for coordinating and managing all aspects of ophthalmic surgery scheduling. This role requires an individual who possesses excellent organizational skills, ability to communicate effectively with patients, medical staff, providers, and participating hospitals. Applicants should possess basic administrative skills. He/she must be able to work under pressure and have adequate communication, computer, and problem-solving skills. Duties include, but are not limited to:
Maintains accurate records of scheduled surgeries, patient information, and any changes or updates to the schedule.
Verifies patient insurance coverage for surgical procedures and obtain necessary authorizations or pre-certifications.
Assists patients with insurances papers, billing questions, and surgery related questions.
Processes all necessary paperwork required to meet physician and facility requirements.
Provides effective help to patients to ensure they have a positive experience and are likely to recommend the facility.
Provides efficient communication via telephone and email.
Resolving scheduling conflicts as they occur.
Qualifications:
High school diploma or equivalent
Minimum of 2 years in medical scheduling or administrative role, preferably in ophthalmology or related field.
Familiarity with medical terminology is highly desirable
Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
Proficiency in electronic medical records systems and scheduling software.
Strong verbal and written communication skills.
Work Schedule: Monday through Friday, Full Time
Benefits:
Health, Dental, and Vision Insurance
Paid time off and holidays
401k plan
A supportive and collaborative work environment
Opportunities for professional development and career growth
Please send resumes and three references to info@kauaieye.com.
