Baggage Storage Associate - HNL Honolulu Airport - Full Time
$17.50 - $18.50 / hour
In addition, this position is eligible for $10 a month paid for monthly cellular phone allowance
Weekends and some holidays required as needed.
FREE Parking!
BENEFITS Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
The Baggage Storage Associate will assist customers with baggage storage needs, public inquiries and provide relevant information, including the distribution of brochures and selling the merchandise in the store.
KEY RESPONSIBILITIES
Adhere to company policy, including employment standards and the Smart Carte Inc (SCI) policy.
Attend to customer's baggage storing requirements.
Able to satisfy Port Authority Badging requirement.
Care and maintain of uniform issued.
Ensure all baggage is ETD (Explosives Trace Detection) tested, or a physical bag inspection is carried out on each item being stored.
Ensure all transaction documentation is completed, including customer ID checks, receipts and storage tags.
Maintain Point of Sales (POS), which includes handling, processing cash and credit cards; and end of shift reconciliation.
Provide professional and helpful customer service.
Other duties as assigned
SKILLS & QUALIFICATIONS
Light maintenance, such as sweeping, mopping, wiping, lifting, etc.
Maintain records and reports
Strong customer service skills
Multi-tasking and perform under busy and high pressure situations.
Excellent verbal communication skills
High level of motivation and ability to work without supervision.
Basic computer, Smartphone, email skills.
Cash handling experience is required
CERTIFICATIONS/LICENSES
Ability to get airport badge is required
PHYSICIAL REQUIREMENTS
Must be able to push/pull and lift 50 lbs
Must be able to stand/walk for long periods of time
Experience
Required
Cash handling
Licenses & Certifications
Required
Airport Badge
Skills
Required
Computer
Multitasking
Cleaning
Customer Service
Communication
Behaviors
Required
Team Player: Works well as a member of a group
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required
Self-Starter: Inspired to perform without outside help
