Valley Isle Memorial Park is hiring an Administrative Assistant.
If interested, please reply to this post with an introduction and attach your resume or call 808-244-4911.
JOB SUMMARY
Provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Orders office supplies
Processes accounts payable transactions
Assists Location Management, Sales, and Family Service Counselors
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times especially when taking time and emotionally sensitive telephone calls as well as scheduling appointments with families
Responds to customer inquiries via telephone, email and in person
Responsible as accounts payable (AP) and accounts receivable (AR)
MINIMUM REQUIREMENTS
Education
High school diploma or equivalent
Experience
1-2 years of experience at an office clerical or customer service capacity
Experience working in a customer-focused and fast-paced professional environment
Knowledge, Skills and Abilities
Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
Advanced telephone skills
MS Office Suite (especially Word and Excel) experience
Basic mathematics skills
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality
Active listener
Benefits
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary/Accidental/Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program
Position Type: Full-Time
