Assistant Community Manager
About the role:
The Assistant Community Manager is responsible for assisting the Community Manager with the routine operation of the community. The purpose of this position is to provide the additional capacity needed to manage the community effectively.
Schedule: Monday to Friday 8:00am-5:00pm
Job Type: Full time; Temp to hire
Pay: $22/hr
Location: Honolulu
Primary Responsibilities:
First point of escalation for customer service or management related issues
Responsible for rent collection of delinquent accounts, recoup current resident damage, and other financial responsibilities
Manage the day-to-day operations in the office
Review and approve all new resident files ensuring accuracy
Enforce resident guide and community standards by regularly inspecting common areas of community
Monitor and assist in completing resident journey touch points
Ensure all required daily, weekly, and monthly reports are complete, accurate and on time
Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures
Actively assist and participate in the organization and execution of company-sponsored resident events including social events
Performing duties as needed such as move-ins, move-outs, conducting assessments with residents and assess charges for damages
In the absence of the Community manager, the ACM will serve as acting Community Manager
Job Requirements:
High School diploma or GED required; associate’s degree in business preferred
Minimum 1 - 3 years’ experience in property management
Proficiency in YARDI or other similar industry software preferred
Experience with computer system required which includes web-based application and Microsoft Office applications
Able to communicate clearly and effectively both verbally and in writing in English
Able to work collaboratively in small teams
Must provide a high level of customer service to internal and external customers in a professional, service-oriented, respectful manner
Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
TO APPLY: Text ASSISTANT COMMUNITY MANAGER to 808-533-9068 to receive a link to our online application and to speak to a recruiter.
