Job Summary:
We are looking for a friendly and welcoming front desk representative to join our growing company. You will greet clients and visitors when they arrive at the office and determine their reason for their visit. Other job duties include answering phones and emails, entering information into our database, and organizing files. We prefer candidates who have some experience in this area, but we are willing to train the right person.
Responsibilities:
· Starting pay pending on experience.
· Answer, screen and forward incoming phone calls.
· Keep detailed and accurate records of calls received.
· Provide basic and accurate information in-person and via phone/email.
· Receive mail, documents, packages, and deliveries.
· Label parts packages and notify Operations Manager of arrival.
· Maintain a comprehensive knowledge of all products and services offered.
· Ability to take initiative and act effectively in various circumstances without direction, managing your time well.
· Collecting and filling technician paperwork for various jobs
· Order front office supplies and keep inventory of stock.
· Other duties as assigned.
Benefits:
· Paid State Holidays
· Accrued Paid Vacation
· 1 week Paid Sick Leave
· 401K with matching up to 4%
· HMSA or Preferred Medical
· Vision
· Dental
· Educational Budget
· Quarterly Performance Bonus
Requirements and skills:
· Proven work experience as a Receptionist, Front Office Representative or similar role
· Professional attitude and appearance
· Excellent written and verbal communication skills
· Ability to be resourceful and proactive when issues arise.
· Excellent organizational skills
· Customer service attitude
· Comfortable multi-tasking and prioritizing tasks without guidance
