Job Summary:
Po’ailani, Inc. is seeking for a full-time Residential Assistant for our Adult Dual Diagnosis Residential Treatment Facility. Shifts available are Monday – Friday, 8a – 4p.
Benefits:
Medical / Dental / Vision
Guardian Supplemental Insurance
401(k)
Paid Vacation Benefits
Paid Sick Benefits
Paid Bereavement Benefits
Paid Holiday Benefits
Qualifications:
Minimum High School Diploma
Work experience in the Human Services and/or Substance Abuse Field
Familiar with substance abuse and mental health terminology
Excellent computer skills, customer service skills, organizational & administrative skills
Experience in filing, faxing, copying and scanning of documents
Clean driving record, current within two months
Must pass a criminal background check
Job Duties & Responsibilities:
Services provided by the Residential Assistant include but are not limited to the following:
Works closely with the Residential Program Manager, fellow Residential Assistant co-workers, and provide assistance as needed to the Primary Counselors, Nurses and other co-workers
Answer heavy call volume of phone calls and assist the team in providing excellent customer service
Responds to various inquires both external and internal in a timely manner via email, fax, phone calls, etc.
Assist in scheduling patient medical appointments
Assist patients with financial paperwork, chores and cooking
Completes narrative assessment plan (NAP) notes
Assist with Sam’s Club ordering and pick up as needed every week
Transport patients in company vehicle to various appointments and outings
Must be able to work in a fast-paced working environment
On-going training is provided
You may apply to Po'ailani, Inc. Please submit resume to this post.