We are seeking a Customer Service Representative (CSR) to join our harbor office team on a temporary basis to cover a maternity leave. This role is expected to last approximately two months, with the possibility of some flexibility depending on return dates.
About the Position:
As CSR, you’ll be the first point of contact for our tenants, visitors, and partners. The position involves providing friendly and professional service, handling day-to-day office operations, and ensuring smooth communication between the harbor office and its community.
Key Responsibilities:
Greet and assist tenants, customers, and visitors
Answer phones, emails, and in-person inquiries
Process payments, permits, and documentation accurately
Support office record-keeping and filing
Occasionally step out of the office to help out at the Fuel dock
Assist the management team with administrative needs
Help coordinate daily operations in a busy waterfront environment
Qualifications:
Strong organizational skills and attention to detail
Friendly, approachable, and professional communication style
Ability to multitask and stay calm under pressure
Experience in an office, customer service, or administrative role preferred
Basic computer skills (Microsoft Office, email, data entry)
Details:
Temporary role: Approx. 2 months (to cover maternity leave)
Schedule: Full-time, weekdays/weekends with occasional flexibility (we are open 7 days a week)
Parking: Free
If you enjoy a fast-paced, community-oriented environment and can commit to a short-term role, we’d love to hear from you. Please submit your resume !
