73-4161 Ulu Wini Place,
Kailua-Kona, HI 96740
Full-Time (up to 40 hours per week)
Part-Time (up to 19 hours per week)
Purpose: The position of the ReStore Sales Associate is vital to the Habitat ReStore, as they are the first and last face our customers see. Our goal is for the Sales Associate to consistently provide our customers with friendly exceptional service, while maintaining a clean and well organized store for an inviting shopping experience. Overall, this person should be self-driven, used to fast –paced work and capable of switching between multiple tasks.
Responsibilities:
The ReStore Sales Associate is responsible for contributing to daily operation of sales, customer service, and receiving and processing of donations.
Operations and Sales
■ Open, close and operate cash register, credit card machine.
■ Implement customer service procedures including greeting and directing customers to the appropriate area, responding to customer inquiries, answering and processing phone calls in the appropriate manner, and all other items related to customer service issues.
■ Demonstrate basic understanding of retail operations including, but not limited to customer service, product display, organization and pricing.
■ Work closely with the ReStore Managers in communicating immediate needs or scheduling concerns.
■ Maintain effective working relationships with staff, volunteers, Habitat homeowners and the public.
■ Understand and be able to communicate ReStore policies and procedures.
■ Operate office equipment, including answering machines, copiers, facsimiles, telephones and calculators.
■ Coordinate and supervise the training of sales, front desk and cashier volunteers.
Key Tasks:
■ Greet customers & respond to questions
■ Interact with customers in a friendly & helpful manner
■ Promote & maintain safe work environment
■ Stock and organize ReStore shelves and help set up displays
■ Assist in pricing and inventory
■ Write up sales receipts during payment transactions
■ Answer phone calls
■ Accept donations and provide receiving form to donors
Reports to: ReStore Manager
Job Requirements:
■ Good customer service & communication skills
■ Good organizational skills
■ Ability to follow directions
■ Show initiative/work independently
■ Cash handling experience and skills
■ Knowledge in Microsoft Word and Excel
■ Strong reading, writing, verbal and arithmetic skills.
■ Must have reliable transportation to and from work.
■ Must maintain reliable and stable work schedules with some flexibility.
Qualifications:
■ High school degree or equivalent.
■ 18 years or age or older
■ Knowledgeable in building supply material preferred.
Work Experience:
■ One year in retail sales preferred.
Physical Requirements:
■ Ability to spend the majority of the day standing or moving about the store.
■ Ability to lift 50lbs
Benefits:
■ Goal incentives are possible
■ Work in a friendly and supportive environment
■ Help prevent tons of usable materials from being deposited into the landfill
■ Knowledge that your work is helping to truly make a difference in our community
■ Knowledge that your help with sales in the ReStore helps Habitat build more homes in our Big Island community.
BENEFITS FOR FULL TIME EMPLOYEES ONLY
■ 10 paid Holidays
■ paid Birthday off
■ paid accrued vacation
■ paid Medical Insurance inclusive Dental & Vision
Store Hours:
Monday-Friday 9am - 4pm Kailua-Kona
