Full job description
We are seeking charismatic, outgoing and well-spoken individuals to join our team on this exciting project! Twas The Night before Christmas. Join our Operations team to help us deliver exceptional customer service!
Qualifications
Ability to communicate efficiently and professionally with large groups of people
Maintain a high level of performance to ensure a positive guest experience
Available to work flexible shifts including evenings, weekends, and holidays
Responsibilities
Roles include: Ticket Scanning, Box Office, VIP Guest Relations, Exhibit Docent, Retail Gift Shop Associates, and Virtual Reality Attendants
Provide exceptional Guest service including initiating interactions, answering questions, and giving directions.
Assist with ticketing queries, help resolve customer service issues and escalate when necessary.
Assist with managing the traffic flow of Guests through the check in process and the exhibit.
Monitor exhibit rooms and displays, maintain the rhythm and flow of people in the exhibit.
Ticket and merchandise sales skills, as well as being able to upsell various Guest experiences
Ensure that all safety standards and practices are met, report any unsafe conditions to supervisors
Maintain a positive rapport with Guests and teammates at all times.
Assist with other duties as required - this is a hands-on position!
Desired Skills & Experience
Sales experience in a high volume, fast paced environment
Some knowledge in using various POS systems, training will be provided
Positive, outgoing attitude with the ability to command a room
At least 1 year of direct Customer Service in either Retail or Hospitality
Ability to think quickly on your feet and have strong verbal communication skills
Hours & Compensation
Full-time and part-time hours available
Kindly indicate on your cover letter if you are seeking full-time or part-time employment
All positions must be able to provide availability covering evenings, weekends and holidays
Temporary role for the duration of the exhibit’s booking in Honolulu.
Paquin Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs.
Please note that only those selected will be contacted.
Work Location: In person
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Schedule:
Day shift
Evening shift
Holidays
Morning shift
Weekends as needed
Work Location: In person
