Job description
One of Hawaii's largest operators of resort spas is delighted to partner with an exclusive resort to offer the finest in spa services. Opulence, creativity, a touch of the exotic, and a wealth of Aloha form the basis for Transformational Spa Experiences.
The ideal Spa Receptionist will be well versed in managing guest relations, from phone calls to in-person greetings; assisting with guest check-in and check-out; offering enhancements to services and providing opportunities for guests to experience "spa at home" with an assortment of products; and most of all, assuring that all guests feel valued, with every need anticipated and delivered with grace and Aloha.
While we are willing to provide ample training on our protocols and software, we do have some minimum qualifications for consideration, including:
Experience in handling phone conversations with customers or guests
Experience (or aptitude) with managing point-of-sale software systems
Excellent in-person communication skills
Professional appearance
Hospitality or Spa work experience is preferred
Positive attitude
Flexibility and the ability to multi-task
Genuine care for others
A very high degree of dependability
Attention to detail
We offer competitive wages, flexible scheduling and a culture that is focused on helping our people become better versions of themselves in an effort to better serve our guests. Benefits include:
Health Insurance
Dental Insurance
401k with employer matching
Paid Time Off
Free / Discounted Spa Services
Commission on retail sales
Job Types: Full-time, Part-time
