Service Desk Lead

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Service Desk Lead

04 Jul 2026
Hawaii, Hawaii, 96801 Hawaii USA
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Service Desk Lead

escalation point for service desk issues

Monitor and ensure adherence to SLAs and quality standards

Provide technical guidance and troubleshooting support

Conduct service desk quality assurance reviews

Train and mentor service desk personnel

Generate shift
Salary:$84.9k - $154.5k

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Job Details

  • ID
    JC55177746
  • State
    Hawaii
  • City
    Hawaii
  • Full-time
  • Salary
    $84.9k - $154.5k
  • Hiring Company
    ASM Research, An Accenture Federal Services Company
  • Date
    2026-07-02
  • Deadline
    2026-08-31
  • Category
    Technical support
  • Apply
  • Print

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