Service Technician

Service Technician

08 Nov 2025
Hawaii, Hawaii, 96801 Hawaii USA

Service Technician

Aloha Kia Kauai, a Ken Garff Automotive Dealership, is currently looking for an Automotive Service Technician that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

We designed a formal reward and recognition system just for you called PRO TECH. Do regular rewards and recognition for performance and tenure, predictable pay raises, efficiency bonus, quarterly tool allowance and discounts, and just being treated RIGHT sound right to you? We hear you! Our PRO TECH program is built to reward your hard work, recognize your contribution and encourage development and grow your career.

To apply please call our Service Manager Dave at 808-482-2021 or reply to this post.

Looking for:

Accommodating and analytical, while producing highly precise and accurate work

Resourceful and seeks a high level of technical expertise

Unselfish and approachable with a preference for detailed, skill-based work

Prior automotive technician (mechanic) experience preferred

ASE or dealership manufacturer certifications highly preferred

High School Diploma or equivalent

Must be 18 years or older and be authorized to work in the U.S with a valid in-state driver's license and a good driving record, per company standards

Why you’ll love working with us:

PRO TECH perks described above including efficiency bonuses and tool allowance

Competitive compensation package and 401k with company match

Average Yearly Salary Rates: $38,000-$90,000 + = includes hourly rate plus incentives/bonuses

Wellness Time Off, plus holidays, plus a Personal Purpose Day

Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance

EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend

Year-end bonus program for ALL employees (Garff Giveback)

Employee discounts on vehicle purchase, parts, service and more!

Red Wing boot program (free/discounted work shoes)

The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives

What you’ll do as an Automotive Service Technician (Mechanic):

Perform efficient and expert work on repair orders, in accordance with dealership, state and factory standards

Address customers’ primary concerns with diagnosis, repair and quality control to attain ‘Fixed First Visit’ expectations

Perform the Ken Garff Electronic Multi Point Inspection along with video on every vehicle; immediately notify Service Advisor if the car has additional recommendations or if more time is needed to complete the repair

Master our Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication and time keeping

Complete required training as assigned

Maintain cleanliness throughout workspace and in all customer vehicles

At first glance, there’s nothing remarkable at Ken Garff. Our uniforms aren’t flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen you’ll hear. Because listening isn’t just something we do; it’s part of who we are. It’s how we show that what we absolutely value the most (far more than buildings, uniforms or cars) is our people. And we thrive on treating them right. We listen because we believe listening matters. We’re just different that way.

Technician is responsible for performing vehicle repairs and maintenance work as assigned in accordance with dealer and factory standards.

DUTIES AND RESPONSIBILITIES:

Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Diagnose cause of any malfunction and perform repair.

Communicate with parts department to obtain needed parts.

Save and tag parts if the job is under warranty or if requested by the customer.

Examine the vehicle to determine if additional safety or service work is required.

Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.

Document work performed.

Attend factory-sponsored training classes.

Keep abreast of factory technical bulletins.

Ensure that customers’ cars are kept clean.

Keep shop area neat and clean and be able to account for all dealership-owned tools at all times.

Understand and follow federal, state and local regulations, such as those governing disposal of hazardous wastes.

Road-test vehicles to quality-check work performed.

Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance.

All employees must adhere to the below Company Values:

Respect: Above Anything Else

Integrity: Do the Right Thing

Growth: One Step at a Time

Humility: Actions Speak Louder

Teamwork: Stronger Together

EDUCATION and/or EXPERIENCE:

High school diploma or the equivalent.

Ability to read and comprehend job-related instructions and information whether electronic or paper-based. ASE certification preferred. General mechanical skills.

Excellent manual dexterity skills as well as patience, creativity, and an eye for detail.

Good judgment.

Results Orientation – the ability to plan and achieve business goals within the timelines established

Teamwork – ability to work with others to effectively enhance results or processes

Problem Solving – ability to root cause problems and present solutions

Interpersonal Skills – the ability to interact well with employees and customers at all levels, socially poised

Communication – ability to identify and deliver critical information to the appropriate parties

Leadership & Example Setting – the ability to motivate dealership managers and employees and model desired behaviors

Financial Acumen – the ability to understand and analyze dealership financial numbers while looking for opportunities to enhance effectiveness

IT – proficient in the use of Reynolds and dealership Service related software

COMPUTER SKILLS:

Inventory Control Software, internet, Microsoft Office Products

PHYSICAL DEMANDS:

While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 25 pounds.

NOTE:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.

I have carefully read and understand the contents of this Job Description. I understand the responsibilities, requirements and duties expected of me. I also understand that this Job Description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the Company has the same right.

We are an Equal Opportunity Employer

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