Automotive Service Greeter/Writer Position Available:
Capitol Auto Service in Waipio is now hiring for the position of Automotive service greeter/writer. Capitol Auto Service is the premier independent auto repair facility in central/west Oahu. We have an expanding 14,000 sq/ft shop with state of the art equipment and a super clean work environment. For more information and pictures check out www.capitolautohi.com
Automotive Service Greeter/Writer Advisor Job Responsibilities:
Schedule service appointments
Greet customers in a timely, friendly manner and obtain information
Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering RO into service database system.
Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service.
Cash out customers.
Keep work area/shop clean
Automotive Dealership/Repair experience preferred, but not required
Valid Driver’s License & clean driving record required
Benefits:
Monday - Friday Work Schedule WEEKENDS OFF
Super Clean Work Environment
Retirement Plan
Paid Vacation/Sick Time
Great Health/Dental Plan
Automotive Service Writer Advisor Qualifications / Skills:
Problem solving
Reporting research results
Quality focus
Productivity
Estimating
Product knowledge
Customer service
Education and Experience Requirements:
Computer and point-of-sale proficiency preferred
Previous customer service experience preferred
Valid driver’s license with an acceptable driving record
Interested applicants can call the shop at 808-67six-188eight and ask for Kawika or email at the provided link. Mahalo for your interest.
