The Public Area Attendant is responsible for performing a combination of tasks which maintains the hotel’s cleanliness in a clean and orderly manner.  The Public Area Attendant is thereby contributing to a pleasant and positive guest experience that will meet established standards of the Fairmont Orchid Hawaii.What you will be doing:“Own” lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularlyTake initiative to add a personalized experience for the guestWork effectively and contribute positively to a teamMaintain all public restrooms, insuring proper cleanliness and supplies.Clean all mirrors and glasses; inside of windows; all vents in assigned areas stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfacesVacuum carpets including rugs on service landing when needed or applicableReport damage or malfunction in hotel rooms/areasRespond professionally, politely, and efficiently to requests from guestsMaintain equipment in a proper state of cleanlinessUse hands to lift, carry, or pull objects that may be heavyMaintain excellent grooming and uniform standardsRead, understand and follow all department policies
