Luana Lounge is an idyllic sunset spot made for intimate celebrations, romantic dates and special gatherings. Fairmont Orchid’s lobby-level lounge features island-inspired, hand-crafted sushi and cocktail in our lobby-level lounge. Guests mark another day of rest and relaxation by sipping chilled wine, specialty drinks and indulge in fresh sushi selections.What you will be doing: Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/featuresUp-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready.Try to remember individual patron’s names and their preferences to extend a personalized serviceEnsure that all food & beverage are served according to service standardClear and tidy up tables after the departure of the patrons as quickly as possible.Perform opening/closing side duties as assigned and set all tables according to standards and proceduresAssist other Food & Beverage outlets with their operations during peak times or when requiredApply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)Be well versed in hotel fire & life safety/emergency proceduresMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the Management of the Hotel
