Customer Service Agent Needed

Customer Service Agent Needed

12 Dec 2024
Idaho, Boise, 83701 Boise USA

Customer Service Agent Needed

Our Independent Insurance Agency is looking for a team player that either has an Insurance License or is

willing to complete the study necessary to obtain the licensing needed to transact and service insurance

products.

If you don’t have a clue about insurance yet, don’t worry! We will pay you as you train as well as pay for

the expenses of obtaining a license as our commitment to you! We are looking for the Ideal candidate

who would want to build a career within our unique, family-like company. We are looking for a

candidate who enjoys working with people and is ready to learn and grow their customer service skills.

Our company offers a competitive salary with additional opportunities to earn incentive bonuses as well.

Company Benefits Provided after 90 days:

 Paid Time Off (7 Paid National Holidays, plus 15 days of PTO per year)

 Group Health Insurance

 Eyecare and Dental Insurance

 Gym Membership

 Unlimited Car Washes

 Performance Rewards

We strive to embrace a recognition culture that is always looking for ways to reward excellent effort and

work performance. We are family oriented and make every attempt to consider the personal needs of

our team members and their families.

Responsibilities:

 Perform administrative tasks such as maintaining records and staying organized

 Work with a computer system and company websites to perform work requirements

 Respond to client’s questions and concerns over the telephone and during in-person office visits

 Evaluate individual and business customer’s needs and presenting agency products that will

address those needs

 Work with the entire team to provide excellent customer care

 Constantly acquire additional job knowledge and stay informed about new products and

services available to our customers

 Explain the features, the advantages and/or disadvantages of various policies in addressing

customer needs

 Posting and taking customer payments along with making changes to customer records and

their policies, constantly working on exceeding customer expectations in everything we do.

If interested, please send resume to heaven@idahoisi.com.

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