Clinical Informatics Analyst - Associate is responsible to perform workflow and system analysis and functional design for software development/configuration activities associated with eClinicalWorks and other HIT-related initiatives.
Also, responsible to participate in the implementation, training, curriculum development and the adoption and process improvement of eClinicalWorks and other clinical information systems.
The Clinical Informatics Analyst - Associate participates, under the supervision of other team members, as a liaison with business and clinical users and the software development/application teams.
This position utilizes informatics principles, to support projects while continuing to develop clinical understanding and informatics skillset.
Maintains a basic level of understanding of functional design methodologies, tools, and techniques to effectively work with customers / staff to determine needs and specifications for development and configuration requests and projects.
Participates in prioritization activities as a part of the broader clinical informatics analyst team.
Documents and participates in making recommendations of workflow changes and functional requirements, specifications and design solutions needed to support the business requirements for common and moderately complex problems.
Does this in coordination with the appropriate clinical program / clinical service, region / division and designated approved end-user advisory group and under the supervision of other clinical informatics analysts team members and leaders.
Under supervision, participates with information systems to solve basic issues, incidents, problems according to agreed-upon service levels and according to defined standards and processes.
Collaboratively works with peers, information systems, internal and external stakeholders, and vendors. Under supervision, provides subject matter expertise to information systems; collaborates with information systems in the technical design, technical implementation, and technical operations of assigned systems and integrations.
Under supervision, collaborates with key clinical and business stakeholders to determine business rules, needs, specifications, feasibility (workflow and cost), and priorities for application development / configuration / acquisition requests and projects with a basic to moderate level of complexity and according to organizational standards and processes.
Under supervision, collaborates with key stakeholder group(s) (e.g., Clinical Programs, Clinical Services, Regions/Divisions, etc.) and key IS staff in the acquisition, configuration, development, testing, and implementation of solutions (vended and internally developed) with a basic to moderate level of complexity.
Under supervision, provides training and education to peers, trainers, providers, super-users, and as needed, end-users.
Participates in the creation and management of project plans for projects with a basic to moderate level of complexity.
Consistently meets agreed upon deadlines or escalates issues, concerns, and barriers to key project leaders.
Assists in the prioritization of tasks.
Under supervision, participates in the development and implementation of communication plans to stakeholder groups and manages customer and stakeholder expectations.