Job SummaryCommercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This role will have the responsibility of leading multiple diverse teams with dependent work-streams to enable and support client program implementations for Sonexus Patient and Access Support Services on a customized Salesforce Platform and hybrid solutions.What Commercial Technologies Software Engineering contributes to Cardinal HealthCommercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to maximize performance and suitability for business needs. This job family manages engineering projects and plans for commercial technologies and interfaces with product managers to develop objectives. This job family assesses product systems, identifies opportunities for process and system improvements, and develops solutions through application of engineering principles.Responsibilities
Develop and implement multi-year technology roadmap for both strategic and operational technology
Establish and develop relations with business stakeholders
Partner with the executive leadership team to leverage technology as a competitive advantage
Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
Assess potential partners and vendors, and help structure relationships and approaches to integrate technology capabilities and functionality in various ways
Monitor relevant changes or advancements in technology to discover ways the company can gain competitive advantage
Design & customize technological systems and platforms to improve customer experience
Analyze the costs, value and risks of technology to advise management and suggest actions
Ensure aligned objectives and execution across internal and external stakeholders to create mutually beneficial partnerships to identify areas of growth and innovation
Advise on long term business and growth planning
Ensure product and services are compliant with the law and company’s policies
Manage strategic partnerships with preferred technology vendors
Qualifications
12+ years of experience preferred
Bachelor’s degree in related field or equivalent work experience preferred
Proven experience as a senior technology leader at a healthcare related company
Proven experience leading distributed teams of Software Managers, Software Engineers and Quality Engineers
Deep understanding of the overall healthcare system and industry trends, including how different stakeholders interact, specifically Patient Access and Support Services
Minimum of 8 years relevant experience in product development and implementation roles preferred
Understanding of concepts including AI / GenAI, machine learning, natural language processing and other innovation trends
Understanding of healthcare, drug processes, prior authorization, benefit verification, patient journey etc.
Strong track record with Salesforce implementation and customization preferred
Demonstrated understanding of business constraints and an ability to independently develop and convey highly complex strategic concepts in a concise and consumable manner for various audiences
Capacity to deliver on deadlines while contributing to various stakeholders, projects and business relationships at once
Ability to develop and maintain capacity planning across multiple teams
Exceptional emotional intelligence to help manage complex relationships partners, stakeholders, design, engineering and leadership
Excellent verbal & written communications and strong storytelling skills
Experience in recognizing the impact of technical / digital approaches can have on strategic business decisions
Ability to travel as needed (up to 30%)
What is expected of you and others at this level
Provides leadership to managers and experienced professional staff; may also manage front line supervisors
Manages an organizational budget
Develops and implements policies and procedures to achieve organizational goals
Assists in the development of functional strategy
Decisions have an extended impact on work processes, outcomes, and customers
Interacts with internal and/or external leaders, including senior management
Persuades others into agreement in sensitive situations while maintaining positive relationships
Anticipated salary range: $132,700 - $214,200Bonus eligible: YesBenefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 9/27/24 if interested in opportunity, please submit application as soon as possible.The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
