Employee Support Coordinator Print (https://www.governmentjobs.com/careers/boiseid/jobs/newprint/4394305) Apply Employee Support Coordinator Salary$54,962.00 - $65,267.00 AnnuallyLocation Boise City Hall, IDJob TypeFull Time RegularJob Number23 -06574DepartmentHuman ResourcesDivisionWorkers CompensationOpening Date02/20/2024Closing Date3/8/2024 12:00 PM Mountain
Description
Benefits
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Summary StatementThe Human Resources department is s eeking qualified candidates to lead and coordinate the injured employee advocate program and help people get back to work better than ever. If you’re looking for a fulfilling, meaningful career with top-notch benefits we would love for you to join our team. This role:
Supports and coordinates citywide workers’ compensation programs.
Develops and implements total employee safety and health initiatives including mental health and employee resiliency efforts citywide.
City employees are provided competitive compensation combined with unparalleled leave, health, and retirement benefits. Come take a look!
Essential FunctionsSupports the lead claims administrator and coordinates the citywide workers' compensation programs. Leads the injured worker advocate program. Coordinates with employees, medical providers, city departments and other stakeholders to ensure timely return to work. Provides consultation and coaching to injured workers and communicates with employees, third-party administrators (TPA) and medical providers. Ensures compliance with all local, state and federal regulations.Initiates, leads and coordinates program development and enhancements. Ensures the maintenance of accurate and up-to-date data and records within the risk management information system (RMIS). Creates and maintains appropriate claims files following established records retention policies and procedures. Performs analytics and provides regular reports with benchmark data to evaluate programs and provide recommendations.Provides assessments and education for employees in all aspects of total employee safety and health, including designing ergonomic work stations, developing safe onsite and remote work habits and environments to improve safety and productivity, enhancing employee resiliency and facilitating mental health and psychological safety throughout the organization.Develops policies, programs and practices that integrate protection from work-related safety and health hazards with the promotion of injury and illness prevention efforts to advance worker safety, health and well-being. Works with strategic partners to coordinate total employee health and safety initiatives.Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%RequirementsRequired Knowledge, Experience, And Training
Bachelor's degree in health sciences, social services, kinesiology, health promotions or a related field, and
3 years of case management, or
An equivalent combination of education and experience.
Successful candidates will demonstrate knowledge of:
Idaho workers' compensation laws and disability management;
The relationship between the Family Medical Leave Act (FMLA), workers' compensation, and the Americans with Disabilities Act/Americans with Disabilities Amendment Act (ADA/ADAA) as it relates to employee injury documentation; and
Computer usage including related software.
In addition, candidates have the ability to:
use logical reasoning to effectively analyze and evaluate complex problems and issues to make sound recommendations;
motivate, coach and inspire employees to make positive changes in their health;
identify and communicate potential process improvements;
manage multiple requests/projects based upon the need for immediate action in a fast-paced, changing environment;
maintain strict confidentiality with sensitive documents or information;
communicate effectively in the English language at a level necessary for efficient job performance; and
perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.Preferred Knowledge, Experience, And Training
Experience in case management in a healthcare setting, mental health counseling, physical therapy, occupational therapy, exercise physiology and/or related fields.
Certification in Workers' Compensation Law (CIWCS), case management and health coaching.
Licensing And Other Requirements
Valid state-issued drivers license.
Special RequirementsApplicants must be able to pass:City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process RegulationDriving Record CheckCriminal Justice Information System background check (CJIS)Working ConditionsThe physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical EffortsWhile performing the duties of this job the employee is always lifting/carrying up to 10 pounds, occasionally lifting/carrying up to 20 pounds and rarely lifting/carrying up to 50 pounds. Also, the employee is always pushing/pulling up to 10 pounds, occasionally pushing/pulling up to 20 pounds and rarely pushing/pulling up to 50 pounds. The noise level is always moderate and rarely very loud. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.Working EnvironmentThe work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases or other airborne matter. Employees are exposed to mechanical and electrical hazards, work in/at heights and confined spaces. Employees will also drive a vehicle as part of this position. Work includes protected exposure to infectious bacteria, bodily fluids and chemicals.Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.Healthcare- ZERO premium medical coverage option for you and your family:
Low-cost dental and vision options.
Post-employment health savings account.
Retirement and Investment Plans:
PERSI retirement benefits
401(k) or 457b pre-tax investment options with employer match.
457b Roth after-tax investment options with no match
WellBeing Program:
Up to $500 cash per year for participants.
Alternative transportation incentives.
Paid Leave – City employees receive generous paid leave:
10 hours of vacation per month, and this increases the longer you stay with the City
12 paid holidays every year
8 hours of sick leave per month
10 weeks Parental Leave
Life & Long Term Disability:
Basic Life insurance at no cost to you
Long Term Disability insurance at no cost to you
Other optional benefits:
Pre-tax Flexible Spending Accounts
Supplemental Life Insurance
Supplemental Disability Insurance
Tuition reimbursement
Free local bus pass
Corporate discount programs
AFLAC
Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.
Please visit our website for further details mybenefits.cityofboise.org
