Lottery Service RepresentativePosting Begin Date: 2024/08/13Posting End Date: 2024/08/23Category: RetailSub Category: Customer ServiceWork Type: Full TimeLocation: Boise, ID, United StatesMinimum Salary: 21.10Maximum Salary: 21.10Pay Rate Type: HourlyDescriptionIdaho State Lottery Commission Opportunity The Idaho Lottery is seeking a Lottery Service Representative to join our fast-paced, fun team. This position will be located within the Treasure Valley. This position serves as the first point of contact to Lottery retailers and routinely visits each of the 70 (+/-) locations in their assigned area to monitor Lottery products, ensure each retailer has sufficient stock, and maintain current games. The Service Representative works to ensure that retailers are meeting monthly sales goals and that each retailer has marketing and promotional materials and proper working equipment. This position is responsible for training players, clerks, and other retailer personnel on Lottery products and equipment while continuously creating interest in and introducing new products. In addition, the Service Representative also recruits new retailers. The Lottery Service Representative works primarily out of the Representative’s home so it is recommended that they live in a central location relative to their service region. This position spends most of their time on the road visiting and calling on retail accounts. Occasional work at the Idaho Lottery Office located in Boise, Idaho will be required. SPECIAL NOTIFICATION: This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission. Responsibilities:
Manage all retail accounts in assigned regions
Monitor machine installation and training within region
Perform sales analysis for retailers and implement improvement plans when needed
Introduce state-wide promotions and new game information
Maintain a consistent call cycle to cover assigned region
Maintain and distribute all point of sale for region
Manage all Lottery inventory for retail locations
Operate sales force automation route/retailer management system
Conduct promotions/clerk incentives at retail locations
Recruit new accounts in individual region
Work to achieve sales goals
Place permanent signage and maintain best practices at retail locations
Maintain Lottery vehicle
Minimum Requirements:
Have good knowledge of marketing and sales principles, specifically project planning, concepts, practices, and goals
Have excellent computer skills
Possess excellent customer service and communication skills
Be able to work independently and with limited supervision
Be motivated to succeed
Have and maintain a good driving record
Possess a current, valid drivers’ license
Hiring Considerations:
To be hired for this position, the applicant must:
Successfully pass a criminal, credit, and public records background check conducted by the Idaho Lottery
Successfully pass pre-employment and random ongoing drug tests
Benefits:
The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[emailprotected].
Preference may be given to veterans who qualify under state and federal laws and regulations.
Benefits may not be applicable for temporary or seasonal positions.
